Roseline Claudette Dongmo Tsague
Calgary,AB
Summary
Versatile professional with a proven track record at Cremeria Delle Erbe, excelling in logistics planning and teamwork. Spearheaded a refueling process overhaul, enhancing efficiency by 30%. Known for exceptional problem-solving and relationship-building skills, adept at adapting to new technologies and optimizing operational workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Refueling Service
Cremeria Delle Erbe
05.2022 - 04.2024
- Ensured regulatory compliance during all phases of the refueling process by staying up-to-date on industry standards and guidelines.
- Acted as a subject matter expert on fuel-related matters for the organization, lending expertise and guidance when required.
- Evaluated employee performance in relation to refueling tasks, providing constructive feedback for improvement when necessary.
- Assisted with the implementation of new technologies in the refueling process, leading to increased efficiency and cost savings.
- Conducted regular audits of refueling records, identifying discrepancies and ensuring data integrity.
Prepared Foods Team Member
Cremeria Delle Erbe
05.2022 - 04.2024
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
Goods Flow Manager
Cremeria Delle Erbe
05.2022 - 04.2024
- Optimized loading and unloading processes by implementing time-saving practices and ensuring proper resource allocation.
- Developed contingency plans for potential disruptions in the supply chain, minimizing impact on overall business operations.
- Streamlined order processing with the implementation of an advanced inventory tracking system, reducing delays and improving customer satisfaction.
- Reduced inventory discrepancies by conducting regular audits, identifying inconsistencies, and taking corrective actions.
- Provided exceptional customer service through diligent monitoring of order fulfillment timelines and proactive issue resolution when needed.
Preparation and Realisation of Pastry Products
Ros&cakes
04.2018 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sales Manager
Cremeria Delle Erbe
05.2016 - 02.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Diploma - Electrotechnique
N'djamena Technical High School
ChadDiploma - Industrial Computing
Siantou High Istitut
CameroonBachelor - Nursing Science
University of Studies of Genoa
Italy Bachelor - Biotechnology
University of Studies of Genoa
Italy Certificate - Pastry
Youschool
French 2020
Skills
- Logistics planning
- Demand forecasting
- Environmental monitoring
- Cost optimization
- Refueling scheduling
- Transportation coordination
- Hydraulic systems
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Security procedures
- Relationship building
- Team coordination
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Professional Working
Certification
Pastry certificate, Securities system in the work erea!
Timeline
Refueling Service
Cremeria Delle Erbe
05.2022 - 04.2024
Prepared Foods Team Member
Cremeria Delle Erbe
05.2022 - 04.2024
Goods Flow Manager
Cremeria Delle Erbe
05.2022 - 04.2024
Preparation and Realisation of Pastry Products
Ros&cakes
04.2018 - 06.2021
Sales Manager
Cremeria Delle Erbe
05.2016 - 02.2018
Diploma - Electrotechnique
N'djamena Technical High School
Diploma - Industrial Computing
Siantou High Istitut
Bachelor - Nursing Science
University of Studies of Genoa
Bachelor - Biotechnology
University of Studies of Genoa
Certificate - Pastry
Youschool
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