Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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ROSELINE MOSETI

London,ON

Summary

Passionate and committed professional seeking a dynamic and forward-thinking organization. Expertise in leveraging experience to contribute to team success while fostering personal growth. Thrives on innovation, adaptability, and making a meaningful impact on society.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server (Part Time)

Burger King
Nairobi, Kenya, Nairobi
06.2023 - 07.2024
  • Maintained records of transactions made during shift as required by law or company policy.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Upheld high standards of sanitation in accordance with health department regulations.

Server (Part Time)

KFC
Nairobi, Kenya, Nairobi
01.2021 - 05.2023
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Kitchen Staff Member (Part Time)

Java House
Nairobi, Kenya, Nairobi
01.2019 - 02.2020
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Adhered to established sanitation standards while preparing food items.
  • Inspected dining area prior to opening for any maintenance issues requiring attention.
  • Performed other related duties as assigned by supervisor.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Maintained cleanliness of work areas throughout shift.

Cashier Assistant (Part Time)

Pizza Inn
Nairobi, Kenya, Nairobi
05.2017 - 11.2018
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Processed returns and exchanges according to company policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Processed returns and exchanges according to store policies.

Kitchen Staff (Part Time)

McFrys
Nairobi, Kenya, Nairobi
01.2017 - 05.2017
  • Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Maintained a neat work station throughout shift hours.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Organized storage areas for efficient access to items when needed.
  • Received deliveries of food items and stored them properly.
  • Followed all health code guidelines when handling food items.
  • Served food during catered events or banquets as requested by supervisors or chefs.
  • Inspected kitchen equipment for proper functioning before use.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.

Education

Post Graduate Certificate - Geographic Information Systems

Fanshawe College
School Of Design

Bachelor of The Built Environment - Urban and Regional Planning

The Technical University of Kenya
07.2023

High School Diploma -

St. Francis Rang'ala Girls High School
Awendo
11-2015

Skills

  • Table Setting
  • Food Delivery
  • Supply Restocking
  • Safe Food Handling
  • Food inspection
  • Guest Engagement
  • Effective customer upselling
  • Dining crew workflow optimization
  • Menu Memorization
  • Professional Appearance
  • Food station setup
  • Check payment processing
  • Positive and professional
  • Food safety understanding
  • Strong Work Ethic
  • Menu knowledge
  • Sales expertise
  • Ordering Procedures
  • Food Running
  • Order Management
  • Menu presentation
  • Exceptional customer service

Certification

  • Volvo Research and Educational Foundations (VREF) and Alabama Transportation Institute (ATI), Essential GIS for Transport and Logistics, 05/2024
  • Africa Waste & Environmental Management Centre (AWEMAC), Environmental Impact Assessment & Environmental Auditing, 01/2022, 03/2022
  • Institute of Advanced Technology, International Certification of Digital Literacy (IDCL), 01/2016, 08/2016

References

Available upon request

Timeline

Server (Part Time)

Burger King
06.2023 - 07.2024

Server (Part Time)

KFC
01.2021 - 05.2023

Kitchen Staff Member (Part Time)

Java House
01.2019 - 02.2020

Cashier Assistant (Part Time)

Pizza Inn
05.2017 - 11.2018

Kitchen Staff (Part Time)

McFrys
01.2017 - 05.2017

Post Graduate Certificate - Geographic Information Systems

Fanshawe College

Bachelor of The Built Environment - Urban and Regional Planning

The Technical University of Kenya

High School Diploma -

St. Francis Rang'ala Girls High School

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