Roseleen
Brampton
Summary
Enthusiastic and customer-focused, bringing a strong passion for hospitality and aviation to pursue a cabin crew position at Emirates. With a commitment to delivering world-class service, ensuring passenger safety, and contributing to an exceptional travel experience, eager to utilize skills and experience in this dynamic role.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
04.2023 - Current
- Delivered exceptional customer service in a high-pressure environment, ensuring guest satisfaction
- Resolved customer concerns calmly and professionally, enhancing brand reputation
- Worked in a team-oriented, multicultural setting to maintain smooth operations
- Assisted in training new team members, demonstrating leadership and mentoring skills
Seasonal Employee
Canada’s Wonderland
03.2023 - 05.2023
- Provided a welcoming and positive experience to thousands of guests daily
- Assisted visitors from diverse cultural backgrounds, ensuring inclusivity and excellent service
- Managed fast-paced, high-pressure situations while maintaining composure
Education
General Business Diploma -
Niagara College
Toronto, Ontario01.2024
Skills
- Customer Service Excellence
- Strong Communication Skills
- Team Collaboration
- Cultural Sensitivity
- Conflict Resolution
- Adaptability & Quick Learning
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Crew Member
McDonald's
04.2023 - Current
Seasonal Employee
Canada’s Wonderland
03.2023 - 05.2023
General Business Diploma -
Niagara College
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's