Roseann Francis
Toronto
Summary
A student at Seneca College enrolled in hospitality and tourism looking to obtain part-time employment in a customer service-focused environment. I'm able to work well under pressure, as well as a dependable, & hardworking individual with high energy, and excellent organization & communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Ripley's Aquarium of Canada
12.2023 - Current
- Knowledge of payment in cash, checked credit, vouchers/travellers' checks, or automatic debit
- Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were correct and that there was adequate change
- Issue receipts, refunds, change or tickets
Beer Server
Toronto Blue Jays
04.2023 - 10.2023
- Accurately operate a register/POS and handle credit card transactions
- Greet and assist customers while anticipating their needs
- Maintained accurate stock records of beers
- Complete opening and closing procedures as assigned for unit based on operating hours
Food and Beverage Server
Verity women's club
07.2023 - 08.2023
- Consistently offer professional, friendly and engaging service
- Serve all food and beverage items for assigned areas
- Stocked service areas with supplies such as coffee, food, tableware, and linens
- Removed dishes and glasses from tables or counters; take them to the kitchen for cleaning.
Banquet Server
The Butler Did It
08.2022 - 06.2023
- Serve food and beverages
- Responsible for set up of events, service, & breakdown of events such as chairs, table
- Assisted in helping meetings, conferences, wedding receptions, and social functions.
Sales Representative
Global Faces Direct
09.2021 - 05.2022
- Participate in door-to-door professional fundraising
- Professionally represent charitable organizations at all times
- Walk donors through the sign-up process and input data via tablet
Yogen Früz
Canadian National Exhibition
07.2019 - 09.2019
- Assisted in making numerous of yogurt bars and tea
- Wash, peel, and cut various fruits to prepare for serving
- Preformed store opening, closing and shift change actions
Camp Counsellor
YAAACE Summer Camp
06.2018 - 08.2019
- Supervising youth (4-8 yrs old)
- Organize and lead camp activities such as arts and crafts, sports, games, and field trips
- Reporting and recording details of incidents and attendance.
Crew Member
McDonald's
10.2018 - 01.2019
- Grill cook and prepping various burgers and other items
- Cleaning and sanitizing of all work space while following Safety procedures
Education
Tourism Management
Seneca College
Toronto, ON09.2023
High school -
john polanyi Collegiate Institute
Toronto, ON07.2019
Skills
- Restaurant Experience
- Cash Handling
- Adaptability and Flexibility
- POS System Operations
- Work Ethics and Integrity
- Teamwork and Collaboration
Certification
Smart Serve, 06/01/22, Present
Personal Details - Highest Level Of Education
Secondary School
Languages
English
Elementary
Timeline
Cashier/Customer Service
Ripley's Aquarium of Canada
12.2023 - Current
Food and Beverage Server
Verity women's club
07.2023 - 08.2023
Beer Server
Toronto Blue Jays
04.2023 - 10.2023
Banquet Server
The Butler Did It
08.2022 - 06.2023
Sales Representative
Global Faces Direct
09.2021 - 05.2022
Yogen Früz
Canadian National Exhibition
07.2019 - 09.2019
Crew Member
McDonald's
10.2018 - 01.2019
Camp Counsellor
YAAACE Summer Camp
06.2018 - 08.2019
Tourism Management
Seneca College
High school -
john polanyi Collegiate Institute
Smart Serve, 06/01/22, Present
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