Summary
Work History
Skills
Timeline
Generic

Rose A. Aguilar

Helendale,CA

Summary

Dynamic individual with 10 years of hands-on experience, possesses versatile skills in problem solving . quickly adapt to new environments, eager to contribute to team success.

Work History

Office Coordinator

Dynamics Orthotics & Prosthetics
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked orders, efficient data entry, verified insurance benefits, obtained referrals, and maintained communication between patients & assigned insurance coordinators to manage office activities.
  • Served as a point of contact for patients visiting the office, providing exceptional customer service that led to increased client retention rates.

Loan Coordinator

Advanced America
  • Reduced application errors by implementing thorough pre-screening procedures for loan applicants.
  • Developed strong rapport with clients and referral partners, leading to increased business opportunities and a growing network of industry contacts.
  • Assisted in collections management efforts by maintaining positive rapport with past due clients, and establishing realistic re-payment goals.
  • Maintained strong relationships with clients, fostering trust and loyalty for long-term business growth.

Office Assistant

Dr. M. Reza Ahmadinia OB-GYN
  • Maintained confidentiality in handling sensitive information while performing administrative tasks, office credentialing with insurance carriers.
  • Enhanced office efficiency by managing schedules, organizing charts, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited insurance pre-certifications/authorizations , Medi-CAL TARS & referrals, document processing with accurate data entry and timely filing.

Registrar I

St. Mary's Regional Medical Center
  • Organized, reviewed, verified insurance, collected emergency room copays and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff, light PBX after hours duties.
  • Ensured accurate patient records by diligently maintaining and updating information in the database.

Office Assistant

Dr. Tony H. Easton MD FACOG
  • Maintained a professional and welcoming environment for patients, contributing to an overall positive experience.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered patient questions, and scheduled appointments.
  • Reviewed and updated patient information in database for accuracy.
  • Coordinated schedule by booking and rescheduling appointments and balancing workloads.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.

Cashier

North American Van Lines
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and open business account.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Skills

  • Schedule coordination
  • Customer service
  • Scheduling
  • Administrative support
  • Records management
  • Inventory coordination
  • Document management
  • Vendor relations
  • Scheduling and calendar management
  • Clerical support
  • Inventory control
  • Team bonding

Timeline

Office Coordinator

Dynamics Orthotics & Prosthetics

Loan Coordinator

Advanced America

Office Assistant

Dr. M. Reza Ahmadinia OB-GYN

Registrar I

St. Mary's Regional Medical Center

Office Assistant

Dr. Tony H. Easton MD FACOG

Cashier

North American Van Lines

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Rose A. Aguilar