ROSE TOUSSAINT
Los Angeles
Summary
Detail-oriented Forklift Operator and Warehouse Associate with 5 years of experience in logistics and high-volume retail. Expertise in material handling, shipping and receiving, and inventory control, utilizing pallet jacks, forklifts, RF scanners, and WMS. Proven track record in quality control and safety compliance, contributing to efficient warehouse operations.
Overview
3
3
years of professional experience
Work History
Warehouse Lead
FedEx
Los Angeles
01.2025 - Current
- Supervised daily package handling operations, ensuring accurate receiving, sorting, staging, and loading/unloading of freight to meet safety and service standards.
- Operated pallet jacks and forklifts to efficiently move, stack, and organize packages and materials, facilitating on-time shipping and smooth dock flow.
- Trained and coached team members on safe equipment operation and OSHA-aligned safety practices, enhancing compliance with standard operating procedures.
- Reduced operational costs by 12% through workflow improvements, better labor allocation, and waste reduction.
- Monitor inventory levels, reconcile discrepancies, and use WMS and scanning tools to maintain inventory accuracy.
Assistant Store Manager
El Pollo Loco
Los Angeles
02.2024 - 03.2025
- Trained a team of 30 on safety procedures, equipment use, and standard workflows, improving compliance and productivity.
- Streamlined operational processes to enhance product flow and service speed.
- Led back-of-house stock, storage, and inventory routines, applying inventory management best practices to minimize waste and ensure product availability.
- Organized deliveries and verified shipments while ensuring proper rotation and storage of goods to maintain operational continuity.
Warehouse Lead
UPS Freight
Los Angeles
04.2023 - 12.2024
- Supervised inbound and outbound freight processing across multiple dock doors, ensuring efficient handling of receiving, putaway, picking, packing, staging, and dispatch.
- Coordinated dispatch planning systems (DPS, UDC) and WMS for streamlined management of freight movement, shipping/receiving, and load planning to achieve on-time delivery.
- Managed scheduling, performance, and training of unionized staff to consistently meet productivity and throughput KPIs.
- Oversaw use of material handling equipment and enforced pre-op inspections, hazard reporting, and dock safety policies to maintain a secure warehouse.
- Implemented quality control checks that reduced shipment errors by 30% and improved order accuracy.
Education
Associate of Science - Data Analytics
Western Governors University
08-2027
Skills
- Shipping & receiving
- Warehouse management systems
- RF scanners
- Forklift operation
- Material handling equipment
- Loading & unloading
- Pallet jacks
- Palletizing
- Order picking
- Pick and pack
- Staging
- OSHA compliance
- Warehouse safety
Timeline
Warehouse Lead
FedEx
01.2025 - Current
Assistant Store Manager
El Pollo Loco
02.2024 - 03.2025
Warehouse Lead
UPS Freight
04.2023 - 12.2024
Associate of Science - Data Analytics
Western Governors University