Rose Nasiri
Toronto
Summary
With a proven track record in enhancing customer service and teamwork, consistently demonstrating abilities at Mr. Rezayi's and Mr. Amir's establishments. Exceptional problem-solving skills and active listening significantly improve patron satisfaction and operational efficiency. Effectively addressing customer concerns and collaborating with team members contribute to a positive work environment and successful outcomes.
Overview
3
3
years of professional experience
Work History
Hostess/Runner
Harman Sidhu, Paramount Fine Foods
10.2024 - Current
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
- Increased guest retention with friendly interactions and personalized service.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
Waitress
Summer Cafe Restaurant, Mr. Amir
02.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Sarak Clothing Brand,Mr. Rezayi
02.2023 - 08.2023
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Sales Assistant
Panini Clothing Brand, Mr. Rastgoftar
10.2021 - 03.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Rezvan High School
Mashhad, Iran2024
Skills
- Problem-solving skills
- Customer services
- Problem-solving
- Flexible schedule
- Fast learner
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Hostess/Runner
Harman Sidhu, Paramount Fine Foods
10.2024 - Current
Waitress
Summer Cafe Restaurant, Mr. Amir
02.2023 - 01.2024
Cashier
Sarak Clothing Brand,Mr. Rezayi
02.2023 - 08.2023
Sales Assistant
Panini Clothing Brand, Mr. Rastgoftar
10.2021 - 03.2023
High School Diploma -
Rezvan High School
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