ROSE KAGORE
Calgary,Canada
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Administrative manager
Rhino English BPO
12.2019 - 05.2023
- Coordinating with foreign clients and ensuring all tutors are ready and available at scheduled times
- Hiring and training of new staff
- Office management
Intern
Petrolab Zimbabwe
01.2017 - 01.2018
- Carrying out several tests on fuels and oils to check if they meet the required standards set by the government and standards association.
Education
Certificate in Project Management -
University of Zimbabwe
02.2022
BSc Petroleum and Natural Gas Engineering -
Near East University
06.2018
GCSE Advanced Certificate -
The Heritage High School
Harare, Zimbabwe11.2012
Skills
- Inventory control measures
- Operating Systems: Windows
- Proficient Microsoft User, MS word, MS Excel, MS Access, MS PowerPoint and Outlook
- Qualified project manager with excellently proven skills in public relations and good communication
- Ability to work under pressure with minimum or no supervision
- Data Collection
- Product Knowledge
- Paperwork Processing
- Information Security
- Call Management
Related Experience
- Laboratory based work in testing of oils and fuels to ensure they meet set standards and regulations
- Dealing with HSE issues in and around the laboratory
- Researches on Bati Raman oil field in Turkey and the sequestration of carbon dioxide in depleted oil and gas reservoirs
- Very good management and administrative skills
Personal Information
Date of Birth: 12/31/93
Volunteer Experience
Dance for life, Harare, Zimbabwe, volunteer, 01/2009, 12/2010, Travelling to different schools to raise awareness of HIV/AIDS., Raising funds and donations from well-wishers., Donating raised funds to several homes around Harare for those with special needs.
References
References available upon request.
Languages
English
Native or Bilingual
Timeline
Administrative manager
Rhino English BPO
12.2019 - 05.2023
Intern
Petrolab Zimbabwe
01.2017 - 01.2018
Certificate in Project Management -
University of Zimbabwe
BSc Petroleum and Natural Gas Engineering -
Near East University
GCSE Advanced Certificate -
The Heritage High School
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