Rose Jaryal
1842 Saint-Hubert,Canada
Summary
To share my talents, knowledge, skills, and experiences teaching English in an international classroom. Experienced with assisting in academic and administrative tasks, ensuring seamless operations. Utilizes organizational skills to manage schedules, resources, and communications effectively. Knowledge of fostering supportive and collaborative environment for students and faculty.
Overview
7
7
years of professional experience
Work History
Student Assistant
King’s University College
09.2024 - 01.2025
- Work in the IT office at King’s University College
- This requires communicating with students and professors
- Communicate with staff, students and faculty and help resolving their IT related issues
- Create tickets on Jira and help resolve issues via Jira
- Work with Professors and help them with Projector issues
Resident Assistant
King’s
08.2024 - 01.2025
- Work with King’s resident students
- Maintain a friendly and a safe space for the residents
- Organize events for the residents
- Conduct Rounds in the resident buildings and ensure that everything is up to order
Bilingual Client Success Specialist
Kijiji
06.2024 - 08.2024
- Work in the Verticals Department
- This required dealing with VIP and other business Kijiji clients
- Work from home
- Communicate with clients via Phone and email
- Manage and help fix problems with their Kijiji accounts
- Meet quarterly goals and also regularly use excel and other Microsoft apps
Proctor
Pearson Professional Center
09.2023 - 04.2024
- Proctored people who came for various examinations
- This required staying professional while also not adding stress to the clients
- Worked in a testing-center
- Responsible for managing different clients with different examinations
- Multi-tasking between admitting the clients for exams and proctoring the examination center
Cashier
Canada Post
11.2022 - 07.2023
- Worked with various clients from different age groups to diverse backgrounds and cultures
- Worked in a fast-paced environment
- That included multi-tasking between handling customer queries and packages
- Data entries on the computer
- Entering data, such as: addresses, measurements of the packages and their descriptions
- Responsible for the cash register
- Recount and confirm the total payments after every shift
Cashier
Dollar Party Store
05.2019 - 09.2019
- Calculated the end of the day sales and handled the accounting affairs
- Part of the job was also to manage the inventory
- By making sure that it was placed in its right location and clearing out the expired products
Call Center Agent
Fido Customer Service Department
06.2018 - 09.2018
- Responsible for handling customer queries
- Providing information about products
- Responsible for processing sales
Cashier
McDonalds
01.2018 - 04.2018
- Responsible for speaking to various customers throughout the day and handling their queries and getting their orders correctly
- Drive-through consisted of speaking to people through a microphone while simultaneously preparing orders
- This job prepared me to be able to multitask with ease
- Responsible for calculating the total payments received during my shift and reconciling this with the total sales
Education
Bachelor of Arts - Psychology, English
Westerns University
London, ON05-2026
Advanced International TESOL Certificate -120 Hour
Global TESOL College Central Overseas
Toronto, ON03-2025
Skills
- Customer Care Expertise
- Quality assurance
- Microsoft Office 365
- Computer troubleshooting
- Critical Thinking Abilities
- Problem solving
- Verbal skills
- Writing skills
- Proactive Conflict Resolution
- Troubleshooting
- Collaborative Team Member
- Leadership
- Jira Project Management
Languages
English
Hindi
Punjabi
French
Timeline
Student Assistant
King’s University College
09.2024 - 01.2025
Resident Assistant
King’s
08.2024 - 01.2025
Bilingual Client Success Specialist
Kijiji
06.2024 - 08.2024
Proctor
Pearson Professional Center
09.2023 - 04.2024
Cashier
Canada Post
11.2022 - 07.2023
Cashier
Dollar Party Store
05.2019 - 09.2019
Call Center Agent
Fido Customer Service Department
06.2018 - 09.2018
Cashier
McDonalds
01.2018 - 04.2018
Bachelor of Arts - Psychology, English
Westerns University
Advanced International TESOL Certificate -120 Hour
Global TESOL College Central Overseas
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