Rose Chavez
Palmdale
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Palm Vista Senior Living. Proven ability to enhance guest engagement and satisfaction through effective multitasking and relationship management. Experienced in supporting operations and improving performance in fast-paced environments.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Palm Vista Senior Living
04.2024 - 03.2026
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Operations Assistant
Oceanside Transitional Living
01.2022 - 06.2023
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Collaborated with other departments to foster smooth operation of daily processes.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
Education
GED -
Antelope Valley College
Lancaster, CA06-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Sales techniques
- Performance improvement
- Relationship management
- Task prioritization
- Multitasking and organization
- Positive and professional
Timeline
Server
Palm Vista Senior Living
04.2024 - 03.2026
Operations Assistant
Oceanside Transitional Living
01.2022 - 06.2023
GED -
Antelope Valley College
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