Results-oriented community professional, bringing valuable experience in coordinating outreach efforts and engaging diverse populations. Known for collaborative approach and achieving impactful outcomes. Highly reliable and adaptable to changing needs, with strong communication and organizational skills.
Overview
5
5
years of professional experience
Work History
Community Outreach Coordinator
Divine Restoration Ministries
09.2024 - Current
Supported community engagement initiatives to enhance outreach effectiveness.
Conducted participant surveys to gather feedback on community programs.
Assisted in organizing local events to promote awareness of community resources.
Connected individuals with available and relevant resources.
Enhanced participant engagement by introducing interactive elements into community programs.
Enhanced community engagement by organizing and leading outreach initiatives.
Researched best practices and developed strategies to improve program outcomes.
Salesperson
Boommy's Afromart & Convenience Store
10.2024 - 08.2025
Engaged customers through effective communication to understand needs and recommend products.
Assisted in maintaining store displays to enhance product visibility and attract customers.
Conducted product demonstrations to highlight features and benefits, driving customer interest.
Processed transactions accurately using point-of-sale systems to ensure efficient sales operations.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Implemented effective sales strategies to maximize revenue generation.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Community Outreach Assistant
Candora
05.2024 - 08.2024
Coordinated community events to enhance program visibility and engagement
Worked with community organizations and members to expand outreach.
Assisted in data collection for community needs assessments and program evaluations
Maintained accurate records of outreach activities and participant interactions
Facilitated communication between clients and other service providers.
Assisted in conducting needs assessments to identify key areas of service needs.
Monitored progress towards service plan goals.
Monitored and evaluated impact of social services on community.
Connected individuals with available and relevant resources.
Customer Service Representative
RM Beauty Place
08.2023 - 08.2024
Responded to incoming calls, emails and inquiries from customers.
Responsible for digital marketing add such as Facebook marketplace as well as distribution of physical marketing materials.
Managed appointment calendars and ensured that clients have a smooth booking experience.
Resolved customer complaints and conflicts with patience and courtesy
Researched and reviewed accounts for accuracy
Coordinated and interacted with the hairstylists.
Was responsible for payment collection through Credit Cards, wires, and cheques.
Collected and managed company data as well as creating invoices for clients.
Food Counter Attendant
Njeiforbi Bakery & Supermarket
09.2020 - 05.2023
Supervised day to day deli department operations including: stocking shelves, placing orders with vendors, reviewing invoices, managing deli associates, supporting the department manager and providing mentoring.
Prepared slicing, wrapping, weighing, and pricing deli products, to customer specifications (including: deli meats, cheeses, salads, sandwiches, dips, gourmet, party trays and hot case items).
Optimized sales and service through direct customer interaction as well as providing coaching and management of my team’s sales and service tasks.