Rose Anyango
Calgary,AB
Summary
Dependable worker with knowledge of customer service, with a strong work ethic and adapt at problem-solving. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
6
6
years of professional experience
Work History
VOLUNTEER CAREGIVER
Inhome
09.2022 - 03.2023
- Monitored a patient who underwent a cesarian section
- Administered drugs on time according to doctor's instructions
- Observed the patient's condition and documented it down
- Taking care of the patient's young adults
- Assisted with meal preparation and serving of food.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
RECEPTIONIST
HAZEL HOTEL
02.2022 - 01.2023
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Provided typing, word processing, and clerical support and assisted with special projects
- Delivered accurate phone messages to personnel with legibly written callback numbers and names
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Reduced incoming call response time by implementing an effective call routing system.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
FASHION DESIGN INTERN
RIVATEX EAST AFRICA LTD
02.2021 - 05.2021
- Assisted with pattern making, draping, sewing samples, fittings, and production of textiles such as bedding, clothing, and curtains
- Designed, coordinated, and executed the decoration of large events including weddings, using agreed-upon themes and fabric designs
- Oversaw event day tasks and responded to last-minute changes and challenges
- Assisted in the human resource department in the recruitment and management of other internship students.
Child Care Provider
InHomeCare
08.2017 - 01.2021
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
Volunteer
Children Of Hope Children's Home
12.2018 - 12.2018
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Diploma in Fashion Design -
KISUMU NATIONAL POLYTECHNIC
KISUMU, KENYA11.2023
Certificate in Fashion Design -
KISUMU NATIONAL POLYTECHNIC
KISUMU, KENYA11.2021
Certificate in Computer Packages -
CLASSIC SU TECHNICAL INSTITUTE
KISUMU, KENYA03.2019
High School Diploma -
GILGIL DAY SECONDARY SCHOOL
KISUMU, KENYA11.2018
Skills
- Time Management
- Verbal/Written Communication
- Event/Activity Planning
- Customer Service
- Complex Problem Solving
- Office Administration
- Meal Preparation
- Housekeeping
- Lesson Plan Development
- Group Leadership
- Activity Planning
- Care Management
- Child Supervision
- Childcare
- Emotional Development
- Behavior Management Techniques
- Housekeeping Abilities
- Recordkeeping Requirements
- Safety Awareness
Languages
English
Full Professional
Swahili
Full Professional
Hobbies and Interests
- Listening to music
- Working and engaging with young adults
References
Available upon request
Timeline
VOLUNTEER CAREGIVER
Inhome
09.2022 - 03.2023
RECEPTIONIST
HAZEL HOTEL
02.2022 - 01.2023
FASHION DESIGN INTERN
RIVATEX EAST AFRICA LTD
02.2021 - 05.2021
Volunteer
Children Of Hope Children's Home
12.2018 - 12.2018
Child Care Provider
InHomeCare
08.2017 - 01.2021
Diploma in Fashion Design -
KISUMU NATIONAL POLYTECHNIC
Certificate in Fashion Design -
KISUMU NATIONAL POLYTECHNIC
Certificate in Computer Packages -
CLASSIC SU TECHNICAL INSTITUTE
High School Diploma -
GILGIL DAY SECONDARY SCHOOL
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