Rosaura Tovar Beltran
Edmonton
Summary
I honed my mixology expertise and social media promotion skills, establishing a loyal clientele through exceptional service and innovative cocktails. My ability to multitask efficiently and maintain a positive, empathetic demeanor contributed to significant repeat business and a harmonious work environment.
Overview
26
26
years of professional experience
Work History
Mixologist
Goodfellows Pub
06.2021 - Current
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Prepared classic, modern, and unique cocktails for each customer.
Performance Dancer
Independent Artists
06.2009 - 03.2023
- Performed in both solo and ensemble pieces, showcasing adaptability and teamwork skills on stage.
- Enhanced audience experience by delivering captivating and high-energy performances in various dance styles.
- Engaged in ongoing networking with industry professionals to explore new performance opportunities and build connections within the dance community.
- Demonstrated versatility in performance styles, adapting to diverse roles for a range of productions.
Mixologist
Showgirls Men's Club
03.2007 - 06.2010
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Mixologist
Oreily’s Irish Pub
03.2004 - 03.2007
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Prepared classic, modern, and unique cocktails for each customer.
- Received cash, made change, and issued receipts.
- Input orders into system at point of sale and created guest checks.
- Collaborated with kitchen staff to pair drinks with menu items, enhancing overall dining experience.
Food and Beverage Assistant Manager
Casino ABS
07.1999 - 02.2004
- Oversaw daily operations to ensure a smooth flow of service during peak hours.
- Increased staff efficiency through regular training sessions and performance evaluations.
- Mentored team members on proper food handling techniques, resulting in improved overall kitchen sanitation standards.
- Enhanced customer satisfaction by implementing innovative food and beverage presentation techniques.
Education
Graduate Certificate - Communications
Universities Dep Valle De Mexico
Mexico City 05.1998
Skills
- Social media promotion
- Patience and empathy
- Efficient multitasking
- Cleanliness and sanitation
- Training new staff
- Food safety training
- Expert cocktail creation
- Cash handling accuracy
- Networking and relationship building
- POS system operation
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Mixologist
Goodfellows Pub
06.2021 - Current
Performance Dancer
Independent Artists
06.2009 - 03.2023
Mixologist
Showgirls Men's Club
03.2007 - 06.2010
Mixologist
Oreily’s Irish Pub
03.2004 - 03.2007
Food and Beverage Assistant Manager
Casino ABS
07.1999 - 02.2004
Graduate Certificate - Communications
Universities Dep Valle De Mexico
Similar Profiles
Andile Luyanda NgidiAndile Luyanda Ngidi
Retail Assistant at Norman GoodfellowsRetail Assistant at Norman Goodfellows
Julia FifieldJulia Fifield
Waitress at Riverside Pub and Eatery, & MillCove Brew PubWaitress at Riverside Pub and Eatery, & MillCove Brew Pub
Schuyler HulsSchuyler Huls
Bartender at Scooter's Pub (Formerly Jimmy's 94th Ave Pub)Bartender at Scooter's Pub (Formerly Jimmy's 94th Ave Pub)