Rosario Serna
Corona
Summary
Dynamic Sales Agent with proven success at Lobos Staffing, excelling in client relations and lead generation. Cultivated strong customer trust through persuasive communication and tailored solutions, driving long-term partnerships. Demonstrated resilience under pressure while expanding the client base and enhancing overall customer satisfaction. Skilled in closing sales and developing new revenue streams.
Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.
Overview
5
5
years of professional experience
Work History
Sales Agent
Lobos Staffing
03.2020 - 01.2025
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of the services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Kept detailed records of daily activities through online customer database.
- Generated advertising brochure for vendor use.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Education
High School Diploma -
Freemont High School
Los Angeles, CASkills
- Client relations
- Customer assistance
- Sales training
- Resilience under pressure
- Networking
- Persuasion techniques
- Adaptability to change
- Making offers
- Account development
- Leads generation
- Closing sales
- New revenue streams
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Agent
Lobos Staffing
03.2020 - 01.2025
High School Diploma -
Freemont High School
Similar Profiles
Josue SanchezJosue Sanchez
Head of Maintenance at Lobos StaffingHead of Maintenance at Lobos Staffing
Fernando GonzalezFernando Gonzalez
Certified Yard Switcher at Lobos Staffing/ FNS Inc.Certified Yard Switcher at Lobos Staffing/ FNS Inc.
Javier UmanzorJavier Umanzor
Forklift Operator at Wally's Distribution / Lobos Staffing AgencyForklift Operator at Wally's Distribution / Lobos Staffing Agency
Ian FelterIan Felter
Funeral Director at McAulay & Wallace MortuaryFuneral Director at McAulay & Wallace Mortuary
Shelli VelascoShelli Velasco
Office Manager at Kips Gymnastics / Kids in Perfect SwingOffice Manager at Kips Gymnastics / Kids in Perfect Swing