Rosario Horta
Oxnard
Summary
Dedicated customer service professional with proven skills in enhancing satisfaction, fostering positive relationships, and driving sales. Committed to delivering exceptional service and efficient solutions.
Overview
5
5
years of professional experience
Work History
teller
Wells Fargo
Oxnard
10.2025 - 04.2026
- Processed customer transactions with a focus on accuracy and efficiency, enhancing overall customer satisfaction.
- Maintained cash drawer balance and executed daily reconciliations to ensure financial accuracy and accountability.
- Assisted customers with account inquiries and service requests, ensuring timely resolution and fostering positive relationships.
- Promoted financial products to enhance customer relationships.
Retail Sales Supervisor
Orielly Auto Parts
Ventura
03.2024 - 10.2025
- Supervised daily retail operations to ensure team efficiency and customer satisfaction.
- Assisted customers with product selection, delivering expert automotive advice to enhance customer satisfaction.
- Trained and mentored new staff to enhance product knowledge and sales techniques, contributing to overall team performance.
- Managed inventory levels and organized stock to improve accessibility, ensuring efficient operations.
Customer Service Representative
Lowes Home Improvment
Ventura
03.2021 - 02.2024
- Assisted customers with product inquiries, enhancing decision-making and satisfaction.
- Maintained clean, organized sales floor, improving customer experience and accessibility.
- Utilized inventory management systems to monitor product availability, ensuring timely restocking.
Skills
- Customer service excellence
- Sales techniques
- Customer communication
- Effective communication
- Team leadership
Languages
Spanish
Professional
Timeline
teller
Wells Fargo
10.2025 - 04.2026
Retail Sales Supervisor
Orielly Auto Parts
03.2024 - 10.2025
Customer Service Representative
Lowes Home Improvment
03.2021 - 02.2024