Rosanna Sankar

• Administering medication to patient,
• Provided mobility assistance such as walking and regular exercising.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Assist patient with daily physical therapy exercises.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.

• Processing inbound and outbound transaction, Pension, Public Assistant and Disability Vouchers & Bill payments.
• Developed an expert knowledge of Western Union products and services to confidently answer customer questions accurately and efficiently.
• Ensured compliance with company policies and federal regulations through diligent verification of customer identification and transaction documentation.
• Assisted in training new employees on Western Union systems, policies, and best practices, facilitating their smooth integration into the team.
• Mitigated potential risks by adhering to strict anti-fraud measures, such as monitoring unusual activity patterns or reporting suspicious transactions to supervisors.
• Managed daily reconciliation activities thoroughly, ensuring all transactions were accurately documented and accounted for.
• Improved efficiency of money transfers by staying up-to-date on currency exchange rates and understanding regulatory requirements for international transactions.
• Provided comprehensive support for both sender''s and receiver''s inquiries regarding money transfer services, ensuring clear communication throughout the process.
• Maintained proper cash handling procedures to minimize discrepancies, ensuring the accuracy of all transactions processed.
• Delivered exceptional customer service experiences, resolving any concerns quickly while remaining professional and empathetic
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

• Ensuring business tax, company vehicle and building insurance are up to date,
• Reduced invoice errors with meticulous data entry and thorough verification procedures.
• Assisting with preparing bidding contracts,

data entry.

• Provided back-up support for payroll processing, ensuring timely disbursement of employee wages while maintaining compliance with tax regulations.
• Tracked and documented expenses for budgetary purposes.
• Matched purchase orders with invoices and recorded necessary information.

• Over four years' experience as an Accounts Clerk/Cashier/Sales Representative.
• Ensuring statutory payments are made.
• Reconciliation of cash. Updating customer accounts with payments.
• Preparing & Depositing of cash
• Processing purchase order.
• Exceptional customer interaction with providing information about products & Cashing.
• Assisted in the preparation of monthly financial statements by compiling necessary data accurately and efficiently for upper management review.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Developed working relationships with associates, employees of other departments and representatives of other organizations.
• Input financial data and produced reports using [Software].
• Assessed data and information to verify entry, calculation, and billing code accuracy.
• Processed bi-weekly payroll salaried and hourly employees.
• Monitored cash flow closely to prevent any discrepancies or potential issues arising from delayed payments or unaccounted expenses.
• Organized budget documentation and tracked expenses to maintain tight business controls.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Executed record filing system to improve document organization and management.
• Recorded expenses and maintained accounting records.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.