Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosana Weidenbacher

Office Admin
Princeton,BC

Summary

Running 2 businesses for 20 years has given me many skills that are a benefit to myself and any potential employers. Great customer service has always been my goal. I have a broad base of experience in a mostly retail and customer service environment, both in the front shop and in the warehouse. I made a "team" of my employees who worked well together and enjoyed their jobs, I never asked them to do a job I wouldn't do myself and so they were always willing to do what I asked. I created and maintained relationships with relevant suppliers for my business. I have maintained the books for my business using Intuit Quickbooks software, including payroll for up to 10 people. I am able to problem solve and troubleshoot and maintain a good attitude when faced with challenging situations.

Overview

38
38
years of professional experience

Work History

Office Manger

KCR Country Services Ltd.
Hope, BC
01.2003 - Current
  • Managing operations of Bobcat contracting business duties include:
  • Invoicing for work completed
  • Creating estimates for work to be done
  • Maintaining relationships with suppliers
  • Accounts payable
  • Accounts receivable
  • Small business banking (cash, cheques to bank, expenses etc.)
  • Reconciling bank deposits
  • Maintaining tax records

Manager

KCR Country Services Ltd. Hope Garden Centre
Hope, BC
03.2009 - 05.2022
  • Managed customer service orientated garden centre responsibilities included:
  • Customer Service in a retail environment
  • Ordering plant stock and product
  • Pre-booking seasonal product
  • Training of new employees
  • Employee scheduling
  • Payroll
  • Accounts Payable
  • Cash register and POS system
  • Plant care and attention
  • Operating bobcat skid steer loader (loading customer's vehicles with bulk soil products)

Shipping Receiver

Pharmasave #198
Hope, BC
11.1999 - 10.2004
  • Receiving product and entering information into the inventory computer program
  • Maintained cash register and POS Equipment for the entire store
  • Running month end and year end programs to maintain the computer records
  • Created and maintained relationships with vendors
  • Responsible for damaged product returns
  • Communicated with vendor representatives to resolve damaged shipments and item shortages

Education

Bachelor of Arts - English Literature And Creative Writing

Simon Fraser University
Burnaby, BC
06.1999

Skills

  • Customer Service
  • Staff Training
  • Team Management
  • Intuit QuickBooks
  • Adaptable and Resilient
  • Friendly and Relatable

Timeline

Manager

KCR Country Services Ltd. Hope Garden Centre
03.2009 - 05.2022

Office Manger

KCR Country Services Ltd.
01.2003 - Current

Shipping Receiver

Pharmasave #198
11.1999 - 10.2004

Bachelor of Arts - English Literature And Creative Writing

Simon Fraser University
Rosana WeidenbacherOffice Admin