Rosamaria Pagani
Toronto,ON
Summary
Master of Arts in Counselling Psychology candidate with a strong background in education and crisis intervention. A dynamic and empathetic professional with experience as an Elementary and High School Teacher, as well as a Volunteer Crisis Responder at Kids Help Phone. Skilled in active listening, emotional regulation, and trauma-informed support, I excel at building rapport, fostering trust, and helping individuals navigate challenges while developing effective coping strategies
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer Crisis Responder
Kids Help Phone
08.2024 - Current
- Provide immediate emotional support and crisis intervention to youth experiencing distress, anxiety, suicidal ideation, and other mental health challenges through text-based communication.
- Apply active listening, empathy and de-escalation techniques to help individuals navigate difficult emotions and situations.
- Develop strong crisis management and problem solving skills helping youth identify coping strategies and next steps.
Guest Teacher
Kingsway College School
03.2022 - Current
- Fill in for ill, vacationing or serving classroom teachers faced with other demands.
- Instruct students in lesson plans that had been created by teacher.
- Uphold classroom routines to support student environments and maintain consistent schedules.
Teacher
Toronto Catholic District School Board
09.2019 - Current
- Modify lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Meet with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Participate in department meetings to provide input to colleagues about student achievement and improvement.
- Help students explore concepts with engaging, learning-focused activities.
- Experience with students at both the elementary and secondary level
Education
Master of Arts - Counselling Psychology
Yorkville University
OnlineMaster of Teaching - Education
Ontario Institute For Studies in Education (OISE)
Toronto, ON01-2019
Honours Bachelor of Arts - Book & Media Studies And Italian Studies
University of Toronto
Toronto, ON06-2017
Skills
- Organization and time management
- Interpersonal communication
- Active listening
- Building rapport and trust
- Collaboration
- Observation & assessment
- Empathetic & culturally sensitive communication
- Emotional regulation & de-escalation
- Adaptability
Languages
English
Native or Bilingual
Italian
Native or Bilingual
French
Professional Working
Certification
Internal Family Systems Therapy: An experiential introduction to the model
SickKids Centre for Community Mental Health
January 2025
Start-Recognizing thoughts of suicide through TASC
LivingWorks
January 2025
Intensive training for Crisis Responders
Kids Help Phone
August 2024
Additional Qualifications in Education including:
- Special Education
- Guidance and Career Education
- Intermediate First Nations, Métis and Inuit Studies
- Law
- French as a Second Language
Memberships
Student Member
Ontario Association of Mental Health Professionals (OAMHP)
January 2025
Member (Good Standing)
Ontario College of Teachers (OCT)
January 2019
Timeline
Volunteer Crisis Responder
Kids Help Phone
08.2024 - Current
Guest Teacher
Kingsway College School
03.2022 - Current
Teacher
Toronto Catholic District School Board
09.2019 - Current
Master of Arts - Counselling Psychology
Yorkville University
Master of Teaching - Education
Ontario Institute For Studies in Education (OISE)
Honours Bachelor of Arts - Book & Media Studies And Italian Studies
University of Toronto
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