Rosa Magaly Juarez Desirena
Toronto,ON
Summary
Driven professional with a strong background in maintaining high standards of cleanliness and customer satisfaction, demonstrated during tenure at Venu Event Room. Skilled in cleaning, sanitizing, and housekeeping, coupled with exceptional customer service abilities. Proven track record of enhancing workplace cleanliness and increasing customer satisfaction through efficient service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cleaner
Venu Event Room
2800 Hyw7
12.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Restaurant Team Member
Comal Y Canela
Jane Street
08.2023 - 12.2024
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Greeted guests pleasantly and answered menu questions.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
Education
Bachelor Of Accounting - Accounting And Finance
Universidad Del Valle De Mexico
C. Ignacio Allende Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
Languages
English
Professional Working
Spanish
Native or Bilingual
Certification
Whims
Four steps
Timeline
Cleaner
Venu Event Room
12.2023 - Current
Restaurant Team Member
Comal Y Canela
08.2023 - 12.2024
Bachelor Of Accounting - Accounting And Finance
Universidad Del Valle De Mexico