Rosalynn Irwin
Woodville,ON
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns. Fluent with MS word, excel.
Overview
12
12
years of professional experience
Work History
Dental Office Receptionist
Uxbridge Braces
09.2021 - Current
- Accurately collected and recorded patient medical and dental histories.
- Took dental images and X-rays to identify areas of concern and presented to dentists for review.
- Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
- Reception duties including billing, care calls, following up with specialist letters, insurance breakdowns and collections.
- 3 shape digital scanning.
- Bank deposits, purchasing, paying bills.
- Managed dental records and entered information Dentrix to keep important patient information on file.
- floater dental assistant when staff are away.
Hygiene Coordinator/ Receptionist
Mount Albert Dental
10.2014 - 09.2021
- Hygiene Coordinating and hygiene monitors
- Reception duties including billing, care calls, insurance, AR and AP, bookings, collections and filing.
- Floater assistant, x-rays, impressions, pouring up models
Hygiene Coordinator
Hollidge Family Dentistry
02.2012 - 09.2014
- Hygiene Coordinating as well as all hygiene monitors
- Reception duties
- Insurance claims as well as collections
Education
Dental Assisting Level 2
CDI College
Newmarket, ON2006
Skills
- Dental Radiography
- Fluoride Application
- Tooth Whitening
- Medical Charting
- Patient Needs Assessment
- Documenting Patient History
- Appointment Scheduling
- Infection Control
- Patient Education
- First Aid and CPR
- Oral Impressions
- Dentrix /Tracker software
- Patient Care
- X-Ray Development
- Caring and Compassionate
- Patient Communication
- Fluent with all insurance companies
- Instrument Sterilization
Languages
English
Full Professional
Timeline
Dental Office Receptionist
Uxbridge Braces
09.2021 - Current
Hygiene Coordinator/ Receptionist
Mount Albert Dental
10.2014 - 09.2021
Hygiene Coordinator
Hollidge Family Dentistry
02.2012 - 09.2014
Dental Assisting Level 2
CDI College
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