Rosalinda Esteban Santiago
Escondido
Summary
Hardworker with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Looking to further expand skills and knowledge with new roles. Also just someone with goals amd ambition and making it the score to better self with others through experiences. Ranging skills from cart pusher, utility clerk, excellent customer service to managing money, learning different produce codes and following policy for customers satisfactory transactions.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Utilty Clerk and Cashier
Kroger/Food4Less
Escondido
05.2023 - Current
- Processed customer transactions efficiently and accurately at grocery checkout.
- Organized merchandise displays to enhance product visibility and accessibility.
- Provided assistance to customers using our digital application.
- Managed and organized my till as a cashier for a easy work place.
- Handled returns and exchanges according to store policies for customer satisfaction.
- Oversaw and restocked the “Honest Store” for our associates.
- Operated cash register to process cash, check, and credit card transactions.
- Ensured a hazard-free environment by thoroughly cleaning bathrooms and floors.
- Guided customers to find items and explained differences/questions for their items with excellent service.
- Assisted to customers who had trouble with shopping, bagging, and loading their groceries.
- Conversated with customers to enhance their experience and their comfort in returning.
- Ensured the availability of carts by promptly returning and arranging them to improve customer satisfaction.
- Executed prompt price checks, replacements, and retrieved perishables to ensure efficient service.
- Efficiently handled any spills or breaks either quickness for cleanliness and safety.
- Quick communication with fellow coworkers for any questions, concerns, and confusion.
Education
Escondido High School
Escondido, CASkills
- Cash handling
- Customer transactions
- Point of sale
- Digital application support
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Team collaboration
- Bilingual (english and spanish)
- Customer satisfaction
- Phone etiquette
- Great memorization
- Serve customer needs
- Adaptability
- Continuous improvement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Utilty Clerk and Cashier
Kroger/Food4Less
05.2023 - Current
Escondido High School