Rosalind Tu
San Jose ,CA
Summary
Bartender with knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Experience in handling high volume settings and pressure while maintaining a professional demeanor.
Overview
11
11
years of professional experience
Work History
Bartender
O’Flahtery’s Irish Pub
01.2021 - 12.2023
- Kept bar presentable and well-stocked to meet all customer needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Handled cash drawers, daily checkouts and distribution of tips to other employees.
- Served high customer volumes during special events, nights, and weekends.
Bartender
NOVA
07.2021 - 11.2021
- Efficiently operated in high-volume setting to prepare and serve alcoholic beverages.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Developed and maintained courteous and effective working relationships.
Bartender
The Old Wagon Saloon & Grill
02.2017 - 12.2020
- Maintained a professional and courteous demeanor while working in high volume setting with consistency and efficiency.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and distribution of tips.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted Bar Manager with bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Bartender
Sino
02.2018 - 02.2020
- Set up bar for operation, obtained cash bank and stocked service bar.
- Operated efficiently in high-volume setting to prepare and serve drinks to bar guests along with drinks for dining room servers and cocktail waitresses.
- Maintained accuracy and efficiency when processing sales transactions.
Server
The Old Wagon Saloon & Grill
05.2015 - 02.2017
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Cocktail Waitress
Dave And Busters
07.2012 - 10.2015
- Greeted new guests promptly, discussed specials and menu items and drinks.
- Stayed up-to-date on menu changes to help customers make food choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Skills
- High Volume Bartending
- Efficient Multitasking
- Multiple Order Memorization
- Prioritizing Good Service
REFERENCES
NICHOLAS PIZZARO
O'Flaherty's, General Manager
+1(669) 241-8774
Timeline
Bartender
NOVA
07.2021 - 11.2021
Bartender
O’Flahtery’s Irish Pub
01.2021 - 12.2023
Bartender
Sino
02.2018 - 02.2020
Bartender
The Old Wagon Saloon & Grill
02.2017 - 12.2020
Server
The Old Wagon Saloon & Grill
05.2015 - 02.2017
Cocktail Waitress
Dave And Busters
07.2012 - 10.2015
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