ROSALINA ESPOSO
North York
Summary
Dedicated and detail-oriented Cleaning Professional with proven experience maintaining safe, hygienic, and organized environments. Skilled in deep cleaning, sanitization, and time-efficient task management while following safety and health regulations. Reliable, hardworking, and committed to providing high-quality service with a strong focus on customer satisfaction.
Overview
27
27
years of professional experience
Work History
School Bus Driver
Wheelchair Accessible Transit
09.2024 - Current
- Transported students along scheduled routes while strictly adhering to safety protocols.
- Conducted thorough pre- and post-trip vehicle inspections, promptly reporting any issues.
- Ensured a secure environment for all passengers by maintaining order throughout journeys.
Cleaning Supervisor
GDI
06.2022 - Current
- Resolved client complaints efficiently while maintaining professional relationships.
- Conducted quality checks to ensure high standards of cleanliness and service.
- Recorded daily shift activities, personnel management, and supply usage.
Child Caregiver
Private Family (Holly Huang)
10.2020 - 05.2024
- Facilitated relationship building through engaging communication with infants.
- Prepared meals based on instructions from parents to ensure dietary preferences.
- Delivered driving services for parents to enhance convenience and support.
Cashier
Chef's Depot
03.2020 - 10.2020
- Accurately processed payments, returns, and exchanges at cash register.
- Maintained cleanliness of checkout area, including counters, shelves, and windows.
- Executed opening and closing procedures, encompassing cash register counting and restocking.
Skilled Laborer
Crown Seafood Ltd
05.2013 - 12.2015
- Cleaned and packed lobsters for customers, ensuring product quality and satisfaction.
- Operated and maintained lobster cleaning machinery to streamline production processes.
- Maintained a clean and organized work area to uphold health and safety standards.
Factory Worker
Advance Printed Circuit Board
06.2005 - 02.2013
- Produced PCB boards for computers, ensuring high-quality standards in manufacturing processes.
- Operated Automatic Optical Inspection (AOI) equipment to maintain rigorous quality control of products.
- Monitored product quality through detailed inspections, enhancing the reliability of computer components.
Domestic Helper
Heng Fa
12.2004 - 05.2005
- Prepared and shopped for nutritious meals, ensuring dietary needs were met and family preferences accommodated.
- Maintained a clean and safe household environment, adhering to health and safety standards.
- Performed weekly domestic duties, including cleaning, laundry, and organization, to uphold household efficiency.
Operational Manager
Nermy's Restaurant
01.1999 - 02.2003
- Resolved customer complaints with efficiency and accuracy, enhancing satisfaction levels.
- Identified cost-saving measures to reduce operational waste effectively.
- Cultivated strong relationships among co-workers to promote teamwork.
- Trained new and existing employees on best practices in customer service.
Education
Diploma - Medical Laboratory Assistant
CJ College
Toronto, ON09.2023
High School Diploma -
Divine Word College of Vigan
01.2012
Bachelor of Science & Math - Information and Computer Science
Baguio Colleges Foundation
01.2009
Postgraduate - Psychology
Baguio Colleges Foundation
01.2003
Skills
- Communication skills
- Problem solving
- Team collaboration
- Adaptability
- Leadership
- Customer service orientation
Timeline
School Bus Driver
Wheelchair Accessible Transit
09.2024 - Current
Cleaning Supervisor
GDI
06.2022 - Current
Child Caregiver
Private Family (Holly Huang)
10.2020 - 05.2024
Cashier
Chef's Depot
03.2020 - 10.2020
Skilled Laborer
Crown Seafood Ltd
05.2013 - 12.2015
Factory Worker
Advance Printed Circuit Board
06.2005 - 02.2013
Domestic Helper
Heng Fa
12.2004 - 05.2005
Operational Manager
Nermy's Restaurant
01.1999 - 02.2003
Diploma - Medical Laboratory Assistant
CJ College
High School Diploma -
Divine Word College of Vigan
Bachelor of Science & Math - Information and Computer Science
Baguio Colleges Foundation
Postgraduate - Psychology
Baguio Colleges Foundation