Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosalie Montefrisco

Campbellton

Summary

Compassionate Personal Support Worker with experience at Villa Des Plateaux, skilled in mobility assistance and emotional support. Proven ability to enhance client well-being through respectful communication and trust-building. Adept at maintaining accurate records and fostering independence, ensuring clients receive the highest standard of care and comfort.

Overview

6
6
years of professional experience

Work History

Personal Support Worker

Villa Des Plateaux
09.2024 - 04.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented vitals, behaviors, and medications in client medical records.

Salesman

Canadian Tire
03.2023 - 09.2024
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.

Crew Team Member

Tim Hortons
10.2022 - 02.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.

Intervenor

Restigouche Family Services
04.2021 - 06.2022
  • Implemented strategies to promote emotional well-being, reducing anxiety and stress levels among clients.
  • Enhanced client communication by providing clear and concise information on available services and resources.
  • Maintained detailed records of client progress, allowing for informed decision-making regarding future interventions.
  • Do activities with client, such as going out bowling, walking, etc
  • Established trust-based relationships with clients through active listening and empathetic understanding of their unique challenges.

Secretary

RCVAA Foodbank
06.2019 - 08.2019
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Aux Quatres Vents
Dalhousie, NB
06-2019

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Respectful
  • Loyal

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Personal Support Worker

Villa Des Plateaux
09.2024 - 04.2025

Salesman

Canadian Tire
03.2023 - 09.2024

Crew Team Member

Tim Hortons
10.2022 - 02.2023

Intervenor

Restigouche Family Services
04.2021 - 06.2022

Secretary

RCVAA Foodbank
06.2019 - 08.2019

High School Diploma -

Aux Quatres Vents

Similar Profiles

CREATE PROFILE
Rosalie Montefrisco