Summary
Overview
Work History
Education
Skills
Education And Additional Credentials
Social Work Experience
Affiliations
Interests
Timeline
Generic
Rosalie Chubbs

Rosalie Chubbs

551 Marine Drive Outer Cove,Canada

Summary

Deeply committed to gaining experience and expertise in community support agencies. Objective, supportive, respecting and trusting attitude in working with people. Effective in balancing professionalism with empathy and sensitivity to clients. Excellent written communication, teamwork and interpersonal skills.

Overview

37
37
years of professional experience

Work History

Inclusion Case Manager

First Light
11.2024 - Current
  • Along with creating partnerships, case managers develop and implement individualized care plans and document patient interactions and interventions in electronic charting systems using a cultural Indigenous perceptive lens with acknowledgement of the First Light's Braided Approach, practicing from a Trauma Informed Approach.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Assisted clients in navigating housing outreach, legal services and Indigenous group benefits to gain access to valuable resources.
  • Training in the Gladue Report as a community justice initiative purposefully supporting Indigenous populations and communities.
  • Participated in community events to promote services and engage with public.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Researched best practices and developed strategies to improve Indigenous health and wellbeing.
  • Facilitated individual and group sessions to promote positive behavior change for clients, specifically land-based practices and healing.
  • Monitored clients' progress and tracked client services to provide crisis interventions and model-learning from solution focused and strength approach .
  • Provided leadership, guidance and support to staff members.
  • Providing grief support to community members.
  • Participate in ongoing training, self-motivated and agency lead Actively engaging in Inuttut Language training, ongoing.
  • Assessed community needs and identified resources for social and community service programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Acknowledges and works from an area of Inclusive practices.
  • Practiced Indigenous knowledge through outings and training in Land Stewardship, certificate gained.
  • From justice portfolio, provided mentor ship and programming to incarcerated Indigenous peoples.

Social Worker I and 2 (Innu Service Delivery Model

CSSD
08.2015 - 11.2024
  • Department of Children, Seniors and Social Development (CSSD) covering a spectrum of services and programs including Protective Intervention Services, Senior In-Care Worker, Intake Services, Foster and Kinship Services, Youth Corrections and collaboration of Day Care Services.
  • The Social Worker I will conduct risk and safety assessments; provide counseling and case management for children, youth and families to address family dynamics and complex psychosocial factors.
  • Other duties include screening, identifying and prioritizing referrals for service, developing intervention plans, consulting with other professionals as necessary, and completing documentation in accordance with professional standards of practice, and policies and procedures of the department.
  • In addition, the Social Worker prepares reports, completes legal documents and provides testimony in court as required, conducts home or agency visits, supports community based services, and provides supervision and evaluation of graduate and undergraduate social work students.
  • The Social Worker adheres to the standards for client services in accordance with the Social Work Code of Ethics, Social Work Standards Practice and departmental standards.
  • Helped clients develop new coping mechanisms and techniques from the following therapeutic modalities: Motivational Interviewing, Strength and System Approaches, Solution Focused, Family Systems ; to aid behavior modification in the clients best interest toward a positive outcome. Advocating for counseling services to address areas of concerns and best therapeutic practices for individualized needs. Utilized evidence-based practices to provide effective interventions for clients.
  • Maintained regular contact with clients by calling and visiting clients' homes. Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Updated client documentation for accurate, compliant to maintain current records.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Coordinated external healthcare professionals to uphold high-quality, person-centered care.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • In addition to the listed duties above, for Social Worker 1 the Social Worker 11 position entailed implementation of Innu Service delivery Model: conduct legal advocacy, supporting Innu communities with Indigenous treatment models and programs/services, work collaboratively with the Indigenous representatives/prevention teams/family services teams when planning with/for community members.
  • Required on-call work with a low level of supervision regarding decision making. Participated Mentorship for new workers.

Social Assistance Worker

CSSD
12.2011 - 07.2015
  • Company Overview: Department of Children, Seniors and Social Development (CSSD)
  • Implementing child/youth in-care therapeutic programs for behavior management, organized recreational and social activities, ensuring probation/court orders, life skills / employment options as well as accessing educational, medical and psychological services within the community.
  • Providing instruction and modeling for appropriate communication and interactions between parents and children during supervised access visits, as well as with community relationships.
  • Helping youth identify personal strengths and resources for positive change; to control acts of aggression and depressive behaviors, and providing supportive, crisis and suicide intervention.
  • Completing daily reports, access reports and progress reports, including financial requests for clients/workers, and information for court proceedings – attending court for case management.
  • Interdisciplinary team work. Supporting social workers and other health care professionals.
  • Ensuring accurate documentation of case records, preparing reports, and completing necessary forms.
  • Supporting social workers in home visits, arranging case conferences, and developing individual support service plans.
  • Advocating for clients and their needs within the community and with external agencies.
  • Working in a variety of settings, including offices, homes, and community organizations.
  • Performing analytical and administrative functions, including assessing cases, documenting interventions, and managing caseloads.
  • Maintaining financial case management for In Care Children. Worked closely with Jordan Principle for Indigenous children, especially for out of province treatment programs and services.
  • Supervised access between children and their family and documented needs and strengths.

Work-Term Placement

Eastern Health
06.2013 - 09.2013
  • Company Overview: Community Supports Program
  • Alternate Family Care, Work-Term Placement
  • Community Supports Program
  • Supporting seniors who wish to remain living in their home with accessing various community support programs offered through the regional health authorities
  • This role involves assessing needs, providing support, and facilitating connections to community services, often working directly with clients in their homes or at community centers.
  • Monitor client progress, document case notes, and coordinate services with other professionals.
  • Teaching clients life skills, such as budgeting, cooking, and communication, to promote independence.
  • Responding to immediate crises and provide support during difficult times.
  • Writing proposals and grant applications with a demonstration of strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Exercising leadership capabilities by successfully motivating and inspiring others.
  • Working within tight deadlines and a fast-paced environment.

Family Support Worker

DayBreak Parent-Child Centre
05.2004 - 11.2011
  • Visited home environments to help clients develop comprehensive life, technical, and job skills.
  • Assisted child attachment / bonding in the parent / child relationship.
  • Developed, implemented and facilitated a positive discipline program.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Developed and implemented strategies to reduce and prevent family conflict.
  • Lead individualized and group counseling sessions with children and families.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Documented data and completed accurate updates to case records.
  • Collaborated with school personnel, legal and mental health providers to maintain comprehensive and integrated approach to family and children needs.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.

Department Director's Administrative Assistant

Public Works and Government Services Canada
04.2003 - 04.2004
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Supported company leaders by scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed filing system, entered data and completed other clerical tasks.

Politicial Assistant for House of Assembly Members

Yvonne Jones MHA
02.1996 - 12.1998
  • Summer & Part-time position while raising two small children.
  • Supported public relations managers with writing, researching and preparation of materials
  • Used various social media platforms for outreach and reporting to MHA and ministers.
  • Researching best practices for media presentations and community advocacy.
  • Attending community events for community and government engagements.
  • adhering to trauma informed practices when engaging with Indigenous populations in electoral district.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted political representative in all aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Proofread and edited documents for accuracy and grammar.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.

Job Coach On-Call

Vera Perlin Society
02.1996 - 01.1997
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Coached clients on resume and cover letter development to enhance opportunities.
  • Developed and maintained relationships with community resources to support job coaching.
  • Developed and implemented job coaching plans for clients with diverse career goals.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Collaborated with local employers to identify job opportunities for clients.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Provided ongoing guidance and support to clients throughout job search and onboarding process.
  • Developed job-specific competencies and performance standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Developed and implemented successful onboarding program.
  • Provided coaching and mentoring to employees.

CommunitWorker, Deinstitutionization Program

The Family Rehabilitation Program
09.1995 - 12.1996
  • The Family Rehabilitation Program, Deinstitutionalization Program provided mental health supports, creating a shift away from long-stay psychiatric in patient hospitalization towards community based care.
  • Provided emotional support to affected residents, assisted in developing long-term recovery plans and goals.
  • participated on committees for mental health and addiction recovery programs.
  • advocate for housing security and sustainable and solutions.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated strong organizational and time management skills while managing multiple community members.
  • Worked well in a team setting, providing support and guidance.
  • Worked a part of interdisciplinary team.

Manager of National Company

Sooters Studio, National Company
09.1988 - 08.1991
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Ran all operations of Studio as a Photographer.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Joint Training With RCMP And Child Protection
Happy Valley-Goose Bay, NL
10-2022

No Degree - MSW Program of Advanced Standing

University of Toronto
Toronto, ON Online
09-2021

Core Training (Modules 1 & 2) -

Department of Child Youth And Family Services
02.2016

Bachelor of Social Work -

University of Victoria
05.2014

Therapeutic Crisis Intervention / Behavior Modification / Conflict Resolution - undefined

CSSD
01.2014

Child Trauma Training - DayBreak Staff Training

Dr. B Perry
01.2009

Yoga Teacher’s Training - undefined

Yoga Vedanta Center
01.2007

Post Graduate Studies - Psychology

Athabasca University
01.2006

Building Helping Skills - undefined

Canadian Mental Health Assn
01.1997

St. John’s Mental Health Crisis Training - undefined

St. John’s Mental Health Crisis Centre
01.1996

Bachelor of Arts - Psychology & Linguistics

University of Ottawa
01.1995

Skills

  • Social Worker
  • Deeply committed to supporting indigenous populations
  • Community Outreach - Mental Health and Addictions
  • Client relationship management
  • Community Support Navigation
  • Systems Navigation - Federal, provincial and municipal capacities
  • Professionalism
  • Performance tracking
  • Progress evaluations understanding
  • Referral coordination
  • Clear communication
  • Staff management
  • Client advocacy
  • Intervention plans
  • Critical thinking
  • Insurance regulations
  • Crisis intervention
  • Treatment planning and risk assessment
  • Knowledge of counseling and therapeutic modalities
  • Legal system navigation with a restorative justice perspective
  • Active listening and Interviewing skills
  • Interdisciplinary skills and collaboration
  • Trauma informed practices
  • Indigenous knowledge and social justice
  • Conflict resolution skills
  • Strong Written Communication
  • Interpersonal Skills
  • Management and Training
  • Employee Recruitment and Customer Service
  • Counseling skills
  • Land based knowledge and practices
  • Utilization review
  • Shared governance
  • Documentation and reporting
  • Needs assessment
  • Organization and multitasking

Education And Additional Credentials

  • Bachelor of Social Work, University of Victoria, 05/01/14
  • Bachelor of Arts, Psychology & Linguistics, University of Ottawa, 01/01/95
  • Post Graduate Studies in Psychology, Athabasca University, 01/01/06
  • Core Training (Modules 1 & 2), Department of Child Youth and Family Services, 02/01/16
  • Therapeutic Crisis Intervention / Behavior Modification / Conflict Resolution, CSSD, 01/01/14
  • Emergency First Aid Certification, St John Ambulance, Newfoundland, 01/01/15
  • Child Trauma Training, Dr. B Perry, DayBreak Staff Training, 01/01/09
  • Building Helping Skills, Training Program, Canadian Mental Health Assn, 01/01/97
  • St. John’s Mental Health Crisis Training, St. John’s Mental Health Crisis Centre, 01/01/96
  • Yoga Teacher’s Training, Yoga Vedanta Center, 01/01/07

Social Work Experience

  • Social Worker I and 2, CSSD - Long-Term Protection, Responsible for providing professional social work services to clients of the Department of Children, Seniors and Social Development (CSSD) covering a spectrum of services and programs including Protective Intervention Services, Adoption Services, Youth Services and Community Youth Corrections., St. John’s, NL, 08/01/15, Current
  • Social Assistance Worker, CSSD (Originally with Eastern Health), St. John’s, NL, 12/01/11, 07/01/15
  • Work-Term Placement, CSSD - Long-Term Protection, St. John’s, NL, 01/01/14, 04/01/14
  • Work-Term Placement, Community Supports Program, Eastern Health, St. John’s, NL, 06/01/13, 08/01/13
  • Family Support Worker, Home Visitation Program, DayBreak Parent-Child Centre, St. John’s, NL, 05/01/06, 11/01/11
  • Administrative Assistant, Public Works and Government Services Canada, St. John's, NL, 04/01/03, 04/01/04
  • Political Assistant (Summer & Part-time), Yvonne Jones MHA, Cartwright-L'Anse Au Clair, St. John’s, NF, 02/01/96, 12/01/98
  • Job Coach On-Call, Vera Perlin Society, Logy Bay Road, St. John’s, NL, 02/01/96, 01/01/97
  • Respite Worker, The Family Rehabilitation Program, Department of Social Services, St. John’s, NL, 09/01/95, 12/01/96
  • Student Assistant, Roman Catholic School Board, St. John’s, NL, 09/01/95, 06/01/96
  • Manager/Photographer, Sooters Studio, St. John’s, NL, 09/01/88, 08/01/91

Affiliations

  • NunatuKavut member

Interests

Inuit Language Retention

Timeline

Inclusion Case Manager

First Light
11.2024 - Current

Social Worker I and 2 (Innu Service Delivery Model

CSSD
08.2015 - 11.2024

Work-Term Placement

Eastern Health
06.2013 - 09.2013

Social Assistance Worker

CSSD
12.2011 - 07.2015

Family Support Worker

DayBreak Parent-Child Centre
05.2004 - 11.2011

Department Director's Administrative Assistant

Public Works and Government Services Canada
04.2003 - 04.2004

Politicial Assistant for House of Assembly Members

Yvonne Jones MHA
02.1996 - 12.1998

Job Coach On-Call

Vera Perlin Society
02.1996 - 01.1997

CommunitWorker, Deinstitutionization Program

The Family Rehabilitation Program
09.1995 - 12.1996

Manager of National Company

Sooters Studio, National Company
09.1988 - 08.1991

Therapeutic Crisis Intervention / Behavior Modification / Conflict Resolution - undefined

CSSD

Yoga Teacher’s Training - undefined

Yoga Vedanta Center

Post Graduate Studies - Psychology

Athabasca University

Building Helping Skills - undefined

Canadian Mental Health Assn

St. John’s Mental Health Crisis Training - undefined

St. John’s Mental Health Crisis Centre

Joint Training With RCMP And Child Protection

No Degree - MSW Program of Advanced Standing

University of Toronto

Core Training (Modules 1 & 2) -

Department of Child Youth And Family Services

Bachelor of Social Work -

University of Victoria

Child Trauma Training - DayBreak Staff Training

Dr. B Perry

Bachelor of Arts - Psychology & Linguistics

University of Ottawa

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