Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
AdministrativeAssistant

ROSALBA MORANA

Oakville,ON

Summary

Enthusiastic and personable HR student with hands-on experience in administrative coordination, client service, and team collaboration. Currently pursuing a Diploma in Honors Business Administration, eager to begin a rewarding career in recruitment. Known for strong communication skills, attention to detail, and digital proficiency with tools like Microsoft Office and social media platforms. Passionate about helping others succeed and ready to contribute to a dynamic, client-focused team at InVision Staffing.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Community Services Office
01.2023 - 12.2023
  • Managed scheduling and documentation for over 50 clients weekly
  • Responded to inquiries via phone and email with professionalism and empathy
  • Maintained organized records and supported the onboarding of new staff
  • Used MS Word and Excel to generate reports and track service metrics

Education

Honours Diploma - Hornor's Business Administration

Trios College
Mississauga, ON
04-2026

Skills

    Communication Skills

  • Verbal and written communication
  • Active listening and relationship building
  • Customer service and client engagement

    • Teamwork & Leadership

  • Team collaboration and development
  • Staff training and performance evaluation
  • Employee coaching and mentoring

    • Problem Solving & Adaptability

  • Decision-making and conflict resolution
  • Multitasking under pressure
  • Adaptability and flexibility

Languages

English
Native or Bilingual
Italian
Native or Bilingual

Accomplishments

    Completed mock interviews, training, and resume-building workshops at Trios College

Timeline

Administrative Assistant

Community Services Office
01.2023 - 12.2023

Honours Diploma - Hornor's Business Administration

Trios College

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ROSALBA MORANA