Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rosa Alejandra Wilson

PO Box 719 Indio

Summary

Motivated and eager-to-learn Pharmacy Technician with a strong passion for healthcare and providing excellent patient care. Recently trained in pharmacy practices and equipped with foundational knowledge of medication dispensing, prescription management, and patient communication. Known for a keen attention to detail, reliability, and a positive attitude. Quick to adapt to new technologies and procedures, with a strong commitment to supporting the healthcare team in delivering safe and efficient services. Looking to leverage my training and enthusiasm in a dynamic pharmacy setting while continuing to develop and grow professionally in the field.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Home Health Aide

In Home Health Care
12.2022 - 12.2024
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Community Health Worker

Borrego Health
12.2017 - 04.2019
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.

Behavioral Health Coordinator

Borrego Health
12.2015 - 11.2017
  • Assisted clients with navigating complex healthcare systems, advocating for their needs and ensuring access to appropriate services.
  • Developed comprehensive treatment plans in collaboration with psychiatrists, therapists, and other healthcare professionals for individualized client care.
  • Coordinated community outreach programs to promote mental health awareness and reduce stigma surrounding mental illness.
  • Established strong relationships with local resources such as shelters, food banks, employment agencies, transportation services aiding clients in accessing essential supports.
  • Communicated with patients, ensuring that medical information was kept private.

Medical Front Office Receptionist

Borrego Health
10.2013 - 12.2014
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Demonstrated adaptability by quickly learning new software programs and adapting to changes in office policies or procedures as needed.
  • Demonstrated strong attention to detail when updating patient demographics, ensuring accurate information for proper billing and treatment purposes.
  • Maintained current and accurate medical records for patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Pharmacy Technician

Indio Pharmacy
02.2025 - Current
  • Assisted licensed pharmacists in the preparation and dispensing of medications.
  • Verified prescription information, ensuring accuracy and adherence to safety protocols.
  • Helped with inventory management, including stocking and organizing medication supplies.
  • Provided excellent customer service, answering patient inquiries and assisting with basic medication information.
  • Gained experience using pharmacy management software to input patient data and manage prescriptions

Store Market Manager

Valley Meat Market
08.2009 - 11.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.


Customer Service Cashier

Taco Bell
07.2007 - 08.2009
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

Certificate - Pharmacy Technician

Riverside County Office Career of Education
Indio, CA
06-2025

Certificate - Community Health Worker

San Manuel Community Collage Loma Linda
San Bernardino, CA
03-2019

High School Diploma -

Amistad High School
Indio, CA
06-2007

Skills

  • Patient care
  • Organized and detail oriented
  • HIPAA guidelines
  • Cash management
  • Payment collection
  • Drug inventory control
  • Supervisory experience
  • Labeling accuracy
  • Medication dispensing
  • Drug safety
  • Healthcare regulations
  • First aid and safety

Certification

Pharmacy Technician .-

Riverside County Office Career of Education


Home Care Aide-LIC#4600705644-

State of California


Cervices-General Health & Safety #1028-

Riverside County In Home Support-


Community Health Worker-San Manuel Loma Linda


Infant, Child & Adult CPR BLS-American Heart Association


Adult, Child & Infant Choking, AED, Injury & Universal Precautions-American Heart Association





Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Pharmacy Technician

Indio Pharmacy
02.2025 - Current

Home Health Aide

In Home Health Care
12.2022 - 12.2024

Community Health Worker

Borrego Health
12.2017 - 04.2019

Behavioral Health Coordinator

Borrego Health
12.2015 - 11.2017

Medical Front Office Receptionist

Borrego Health
10.2013 - 12.2014

Store Market Manager

Valley Meat Market
08.2009 - 11.2012

Customer Service Cashier

Taco Bell
07.2007 - 08.2009

Certificate - Pharmacy Technician

Riverside County Office Career of Education

Certificate - Community Health Worker

San Manuel Community Collage Loma Linda

High School Diploma -

Amistad High School

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Rosa Alejandra Wilson