Rosa Taylor
Red Deer,AB
Summary
To use my abilities and training as a Medical Esthetician to help a growing company meet or exceed overall goals while also enhancing my career in providing skin analysis, treatments, and education services to clients.
Overview
12
12
years of professional experience
Work History
Medical Esthetician
Calgary Medi Spa
Calgary, Alberta
06.2022 - 12.2023
- Meticulously maintained spa appearance and cleanliness.
- Ensured all equipment was properly sterilized before use.
- Recommended home care regimen for desired results.
- Prepared medical grade chemical peels, microdermabrasion, dermaplaning, laser treatments, and other aesthetic procedures.
- Processed payments for services rendered via cash, credit card or check payment systems.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Provided clients with post-treatment instructions and education on skincare products.
- Built positive client relationships and guided clients through treatments.
Medical Esthetician
Rainy Daze Medi Spa
Sylvan Lake, Alberta
05/ - 10.2017
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Pursued continuing education to learn new advances in skin condition treatments.
- Collected patient history before planning treatments.
- Sold skincare products to patients according to specific needs.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Maintained appropriate decorum and professionalism at all times.
- Vastly improved appearance of clients' skin through non-surgical processes.
- Gave patients various treatments and educated on procedures.
- Conducted private client consultations.
- Scheduled patient consultations and treatments.
- Educated clients on skin care procedures and products.
- Promptly answered multi-line phone, returned clients calls and scheduled appointments
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
- Provided excellent customer service and skin care treatments to all clients.
Skin Therapist Laser Technician
MediAesthetics Institute Of Canada
Red Deer, Alberta
03.2015 - 09.2015
- Learned new techniques, including complete chemical peel process.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Meticulously maintained spa appearance and cleanliness.
- Performed laser vein therapy and laser hair removal procedures.
- Experience of providing skin analysis, treatment, and education services to patients
- Performed laser vein therapy and laser and IPL hair removal procedures.
- Certified in Laster tattoo removal
- Knowledge of Candela, Diode And Alexandrite laser and IPL machines
Front Desk Receptionist
24 Hour Fitness Super Sport
Katy, Texas
01.2012 - 04.2014
- Managed all front desk operations
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
- Solved minor customer issues and escalated major problems immediately to supervisor
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Education
Certificate - Community Support
Academic Express
Red Deer, AB10.2018
Level C/AED - Standard First Aid And CPR
APex Training Solutions
Red Deer, AB05.2018
Certificate - Mineral Cosmetics
Jane Iredale University
Calgary, AB09.2016
Certificate - Dernaplanning
Rainy Daze Medi Spa
Beaumont, AB08.2016
Certificate - Skin Therapist Laser Technician
MediAesthetics Institute of Canada
Red Deer, AB09.2015
Certificate - LaserTattoo Removal
MediAesthetics Institute of Canada
Red Deer, AB09.2015
Skills
- Confidentiality
- Scheduling
- Equipment maintenance
- Preparing ingredients
- Networking
- Sales techniques
- Chemical facial peels
- Laser hair removal expertise
- Microdermabrasion treatments
- Advanced facials specialist
- LED light therapy
- Outstanding client care
- Spa treatment services expert
- POS systems
- Computer-savvy
- Spreadsheet software knowledge
- Microsoft Office, Excel, PowerPoint proficiency
- Excellent written and verbal communicator
- Excellent phone etiquette
- Excellent customer service skills
Timeline
Medical Esthetician
Calgary Medi Spa
06.2022 - 12.2023
Medical Esthetician
Rainy Daze Medi Spa
05/ - 10.2017
Skin Therapist Laser Technician
MediAesthetics Institute Of Canada
03.2015 - 09.2015
Front Desk Receptionist
24 Hour Fitness Super Sport
01.2012 - 04.2014
Certificate - Community Support
Academic Express
Level C/AED - Standard First Aid And CPR
APex Training Solutions
Certificate - Mineral Cosmetics
Jane Iredale University
Certificate - Dernaplanning
Rainy Daze Medi Spa
Certificate - Skin Therapist Laser Technician
MediAesthetics Institute of Canada
Certificate - LaserTattoo Removal
MediAesthetics Institute of Canada
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