Rosa Sanchez
Santa Maria
Summary
Results-driven professional with a strong foundation in training, team collaboration, and operational efficiency. Experience in client relationships and data management enables the creation of effective solutions that support organizational success and enhance service delivery.
Overview
24
24
years of professional experience
Work History
Training Technician
VTC Enterprise
05.2016 - Current
- Conducted on-the-job assessments to determine the work capabilities of individuals seeking employment.
- Supported individuals with disabilities in securing employment opportunities.
- Maintained accurate records of client activities including attendance, performance reviews, evaluations and assessments.
- Assisted with the development, implementation, and evaluation of new contracts.
Tax Preparer/Closing Team Lead
H & R Block Tax Services
01.2006 - 04.2023
- Employed tax software to generate returns and adhere to deadlines..
- Maintained confidentiality of client information in compliance with regulations.
- Assessed workload to strategically assign leave to coworkers, maintaining team productivity.
- Trained new employees on cashier operations and techniques.
Inventory Clerk/Lead Receiving Clerk
Den-Mat
10.2002 - 01.2005
- Monitored inventory levels with hand-held devices and computers, ensuring accuracy during audits and maintaining reliable stock data.
- Enhanced accuracy and product availability by providing inventory management expertise and current stock levels to internal teams.
- Ensured timely breaks and lunches for coworkers to promote workplace efficiency.
Education
Business Office Administration -
Center For Employment Training
Santa Maria, CA06-2008
Certified Nursing Assistant -
Allan Hancock College
Santa Maria, CA06-2001
High School Diploma -
Santa Maria High School
Santa Maria, CA06-2000
Skills
- Coaching development
- Customer relations
- Client Retention
- Conflict Resolution
- Data management
- Computer applications
- Word processing
- 10-Key Calculator
- Organizational skills
- Multitasking Abilities
- Bilingual proficiency
- Contract management
Affiliations
- Co-Community leader Gold Coast 4H-Santa Maria, Ca
Timeline
Training Technician
VTC Enterprise
05.2016 - Current
Tax Preparer/Closing Team Lead
H & R Block Tax Services
01.2006 - 04.2023
Inventory Clerk/Lead Receiving Clerk
Den-Mat
10.2002 - 01.2005
Business Office Administration -
Center For Employment Training
Certified Nursing Assistant -
Allan Hancock College
High School Diploma -
Santa Maria High School