Rosa Mendoza
San Jose
Summary
Security Professional with 6 years of experience in access control, camera monitoring, and emergency response. Skilled in access control systems, alarm dispatch, and coordination with police and emergency teams. Experienced in handling medical calls, workplace violence, visitor management, medical emergencies, and event support. Strong communication skills with a focus on safety, teamwork, and excellent customer service. CPR adult, child, and infant certified and holder of a valid guard card.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal (Eikon)
2025 - Current
- CCure
- Monitoring cameras
- Responding to medical emergencies
- Vendor check ins
- Verify task and communicate with host
- Access control
- Visitor turn away/ unhouse individuals
- Worked in coordination with PD
- Customer service
- Incident command
- Experience in workplace violence
- Experience with manual and electronic badge verification
- Patrols
- Coordination with facilities for building repairs
Security Officer
Allied Universal (TikTok)
2024 - 2025
- Monitoring cameras
- SOC
- Alarm dispatch
- Responding to medical emergencies
- Badge activations
- Vendor check ins
- Verify task and communicate with host
- Access control
- Visitor turn away/ unhouse individuals
- Worked in coordination with PD
- Customer service
- Incident command
- Experience in workplace violence
- Experience with manual and electronic badge verification
- Patrols
- Coordination with facilities for building repairs
Security Officer
Allied Universal (Apple)
2023 - 2024
- Vendor check-in
- Verify task details and communication with host
- Vendor escorts
- Access control in high priority areas
- Event support
- Visitor turn aways
- Customer service
- Experience with workplace violence
Security Officer
Allied Universal (Facebook/Meta)
2019 - 2023
- CCure
- Monitoring cameras
- Responding to medical emergencies
- Badge activations
- Vendor check ins
- Verify task details and communication with host
- Event support
- Coordination with M Team/ EP team
- Access control for high priority areas
- Visitor turn away/ unhousing individuals
- Worked in coordination with PD
- Customer service
- Incident commander
- Audits ( fire extinguishers/ blue phones/ parking lot/ duress alarms)
- Experience with workplace violence
- Patrols
- Access control in bollards, guard shacks, main lobby entrances, parking, and all entrance points.
- Coordination with facilities for building repairs
Education
Associate of Arts - HVACR
Business Institute of Technology
Santa Clara, CA01-2024
Skills
- Excellent customer service and communication
- CPR certified with security and access control experience
- Strong problem-solving and conflict resolution skills
- Calm and efficient in emergencies and high-pressure situations
- Ability to multitask, stay organized, and handle high-pressure environments efficiently
Certification
- EPA Universal certification
- Guard card
- CPR adult, child, and infant certified
- HVACR certified
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Allied Universal (Eikon)
2025 - Current
Security Officer
Allied Universal (TikTok)
2024 - 2025
Security Officer
Allied Universal (Apple)
2023 - 2024
Security Officer
Allied Universal (Facebook/Meta)
2019 - 2023
Associate of Arts - HVACR
Business Institute of Technology