Rosa Rojas

Assisted non-English speakers with membership purchases.

• Established strong relationships with clients, resulting in numerous referrals and long-term loyalty to the gym facility.
• Contributed to an inclusive gym atmosphere by accommodating diverse client needs in program design.
• Collaborated with other fitness professionals to create a supportive environment for clients, promoting overall wellbeing.
• Enhanced gym membership retention through excellent customer service and follow-up consultations.
• Increased gym revenue by consistently meeting sales targets for memberships, personal training packages, and additional services.
• Achieved high satisfaction rates among clients due to exceptional communication skills, empathy, active listening abilities.