Rosa Rider
Hanford
Summary
Driven Inside Sales Representative with proven success at Adesa Auto Auction, excelling in client relationship management and inventory oversight. Recognized for enhancing customer retention and achieving sales quotas through effective negotiation and communication skills. Adept at managing multiple projects while delivering exceptional customer service and maintaining detailed sales reporting.
Hardworking and passionate job seeker with strong organizational skills, highly motivated, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative/Project Coordinator
Adesa Auto Auction
Fresno, CA
06.2017 - 09.2019
- Overseen the performance and efficiency levels of Sales Representatives.
- My main duties include setting goals and quotas for sales teams, creating auction schedules and maintaining the inventory of sales presentation tools.
- Handle customer concerns.
- I overseen the south region of California, from Fresno to San Diego
- Managed clients from Independent dealerships, Franchise dealerships, as well as Wholesalers
- Negotiated both ends of sale, seller/buyer. Every bid, sale, offers.
- Inventory management
- Developed and maintained detailed project timelines, ensuring timely completion of tasks and adherence to client specifications.
- Established strong relationships with clients, enhancing communication channels that led to increased customer retention and loyalty.
- Provided customers with product information, pricing and availability.
- Worked more than one position at times
- Received 3 Promotions during my timeframe
SERVER/WAITER
Spike and Rail
Selma, CA
01.2017 - 06.2017
- Greeting customers, Engaging customers in friendly manner.
- Order taking, provided food and drinks.
- Working well under pressure.
- Professional customer service.
- Food preparation.
Sales Associate
Verizon Wireless
Lemoore, CA
03.2014 - 12.2017
- Assisting customers with Selecting the best product or service to meet their needs.
- Greeting customers in a friendly and professional manner.
- Maintaining thorough knowledge of Verizon products, services, promotions, and policies.
CASHIER/SERVER
Tachi Palace Hotel & Casino
Lemoore, CA
10.2011 - 10.2013
- Warmly greeting guests, anticipating needs, and remaining available throughout the dining experience.
- Order taking, provided food and drinks.
- Working well under pressure.
- Professional customer service.
Education
High School Diploma -
Hanford West
Hanford, CASkills
Customer service
Strong Organization
Sales management
Detail Oriented
Fast Learner
Client communication
Inventory management
Quota management
Negotiation skills
Product knowledge
Bid management
Territory management
Customer support
Sales reporting
Objection handling
Dependable
Cold calling
Sales closing
Upselling and cross selling
Email and phone etiquette
Key relationship management
Client relationship management
Customer relationship building
Adept multi-tasker
Salesforce
Timeline
Inside Sales Representative/Project Coordinator
Adesa Auto Auction
06.2017 - 09.2019
SERVER/WAITER
Spike and Rail
01.2017 - 06.2017
Sales Associate
Verizon Wireless
03.2014 - 12.2017
CASHIER/SERVER
Tachi Palace Hotel & Casino
10.2011 - 10.2013
High School Diploma -
Hanford West