Summary
Overview
Work History
Education
Timeline
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Rosa Page

San Francisco

Summary

Hi, my name is Rosa and I'm a versatile professional with a background in design, customer service, and hospitality. I am also an artist and bring an observant lens to the work that I do. I am a creative problem solver and skilled collaborator. In my experience in design roles, I've provided inspired guidance to bring the vision of the customer into reality. I enjoy seeing projects through from fledgling ideas to compelling results. A background in hospitality has imparted the understanding that even the smallest interactions can be meaningful. I believe building relationships is foundational to providing both an elevated customer experience and successful team collaboration.

Overview

10
10
years of professional experience

Work History

Artist

Self-employed
01.2018 - 01.2024
  • I work in both traditional and digital media, creating imagery inspired by the natural world.
  • My illustrations feature vibrant and playful natural forms.

Design Consultant

Room & Board
11.2021 - 08.2023
  • Provided thoughtful and personalized design services varying in scope from guided shopping to entire home design
  • Leveraged comprehensive catalog knowledge to offer personalized product recommendations that met the customer's aesthetic and functional goals
  • Exceeded personal sales goals through consistent relationship-building and creative problem-solving
  • Balanced the needs of walk-in customers requiring design assistance with daily appointments in a high-traffic showroom environment
  • Utilized design software to create compelling layout options featuring Room and Board furniture
  • Supported my team through availability and collaborative engagement.

Bartender

California Wine Merchant
02.2019 - 03.2020
  • Served customers with grace and efficiency, providing an informative and welcoming experience
  • Managed distinct daily, weekly, and monthly inventory records via Revel POS and Excel, communicating inventory needs to owners
  • Trained new hires in bar protocol and procedures
  • Guided and advised customers on retail wine purchases, frequently converting clientele to quarterly wine club customers
  • Reviewed potential wines for the menu as a member of the team tasting panel
  • In-depth knowledge of current and past wine program, including extensive retail bottle catalog.

Event Lead

Smitten Ice Cream
03.2018 - 02.2019
  • Lead privately booked events for Smitten Ice Cream, providing charismatic customer service as a brand ambassador
  • Effectively managed the mobile catering team on location for private events
  • Ensured service and overall customer experience was exceptional at every event
  • Nimble in fluid situations, pivoting in the event of the unexpected and communicating effectively with the events team for success
  • Prepared and packed inventory for event preparation
  • Transported all materials to and from location according to schedule
  • Coordinated closely with the events manager regarding itinerary.

Design Consultant

Fireclay Tile
09.2016 - 12.2017
  • Provided residential design consultation for residential at Fireclay Tile, a B Corp Developed comprehensive product expertise in interior design, tile, and related products
  • Utilized social media Collaborated with the Sales and Customer Support Team to provide clients with a best-in-class experience
  • Responsible for my own book of business focused on building a collection of key accounts: designers, architects, contractors, and homeowners
  • Established a robust client pipeline while nurturing existing accounts
  • Utilized Houzz, Pinterest, and Instagram to expand my understanding of current interior trends and generate leads
  • Developed functional, thoughtful designs that reflected the customer's goals
  • Facilitated positive relationships with customers, finding design solutions in time-sensitive scenarios.

Visual Merchandiser and Sales Associate

Nest
08.2014 - 08.2016
  • Provided impeccable customer service as a sales associate for Nest, a luxury boutique specializing in antique decor, fine jewelry, and artisanal items for the home
  • Maintained a luxurious and welcoming in-store atmosphere for discerning clientele
  • Enhanced store sales through in-depth knowledge of our product lines and the origins of our artwork and antique items
  • Collaborated with shop owners and team to organize and maintain store inventory
  • Curated captivating bi-monthly window display that effectively showcased our unique product assortment.

Archive Lead

SF Camerawork
09.2013 - 02.2014
  • Managed the digital archive project for SF Camerawork
  • Cataloged and chronologically organized over 40 years' worth of visual, print, and audio material
  • Ensured historic lecture tapes and exhibition material could be accessed in perpetuity through a careful inventory process
  • Digitized analog audio lectures and other audio material to MP3 files
  • Scanned and edited visual material for clarity utilizing Adobe Creative programs
  • Delegated archive tasks for other interns assisting with the project, coordinating with the gallery manager to ensure timelines were met
  • Organized 40 years' worth of visual material and print collateral by year and exhibition date.

Education

Bachelor of Fine Arts (B.F.A.), Fine and Studio Arts -

Mills College

Timeline

Design Consultant

Room & Board
11.2021 - 08.2023

Bartender

California Wine Merchant
02.2019 - 03.2020

Event Lead

Smitten Ice Cream
03.2018 - 02.2019

Artist

Self-employed
01.2018 - 01.2024

Design Consultant

Fireclay Tile
09.2016 - 12.2017

Visual Merchandiser and Sales Associate

Nest
08.2014 - 08.2016

Archive Lead

SF Camerawork
09.2013 - 02.2014

Bachelor of Fine Arts (B.F.A.), Fine and Studio Arts -

Mills College

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