ROSA LUNA
Sacramento
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Independent Care Provider / Personal Assistant
Self-employeed
US
01.2025 - Current
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, hygiene, and nutrition-related tasks effectively.
- Coordinated medical appointments and managed medication schedules for clients.
- Trained new caregivers on best practices for patient care and support techniques.
- Enhanced client engagement through recreational activities tailored to interests and abilities.
- Supported clients'' independence by encouraging participation in daily activities tailored to individual abilities.
- Managed medications accurately, ensuring proper administration according to prescribed schedules.
- Developed strong relationships with family members by maintaining open lines of communication regarding client progress and needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Accounts Payables
Cintas Corporation
US
01.2019 - 08.2022
- Accurately entered data into accounting software to ensure accuracy of financial records
- Verified accuracy of invoices, purchase orders, credit memos, vouchers, and other documents prior to entering them into the system
- Prepared and processed accounts payable reports and vendor check runs
- Proficiently maintained and reconciled vendor accounts, processed payments in a timely manner, and resolved discrepancies
- Generated month-end reports on accounts payable activity as requested by management team
- Ensured that all vendor invoices were properly coded before being approved for payment
- Maintained strong relationships with vendors by promptly responding to inquiries regarding payment status
- Provided customer service support by answering questions about outstanding payments or account balances via phone or email
- Assisted with year-end audit process by providing necessary documentation for auditors upon request
- Performed research on suppliers' billing errors or discrepancies in order to resolve issues quickly and efficiently
- Conducted monthly audits of all accounts payable transactions to ensure compliance with internal policies and procedures
- Prepared 1099 forms at the end of each fiscal year for submission to the IRS
- Matched invoices to purchase orders and received goods
- Generated weekly accounts payable reports for management.
Receptionist
Cintas Corporation
US
01.2018 - 08.2022
- Managed the front desk operations, greeted and assisted visitors, answered phone calls and directed inquiries to the appropriate departments
- Handled scheduling, ensuring efficient coordination of meetings and appointments
- Maintained a professional and welcoming reception area, creating a positive first impression for clients and guests
- Answered phones professionally in accordance with organizational protocols
- Assisted with administrative tasks such as filing documents, copying materials
- Displayed pleasant and professional voice and demeanor, positively representing organization
- Maintained accurate records of all incoming calls, messages, and visitors
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Assisted in resolving customer complaints and disputes
- Operated multi-line phone system efficiently while managing high call volume
- Processed incoming mail and packages accurately and promptly
- Signed for incoming deliveries and notified employees of packages
- Used sign-in sheets and other check-in procedures to track visitors on premises.
Housekeeper
Oakmont Gardens
09.2014 - 04.2016
- Cleaned and restocked restroom areas with towels and toiletries
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins
- Proficiently managed time to complete assigned tasks within allocated deadlines
- Displayed strong organizational skills while managing housekeeping supplies inventory
- Reported any maintenance or safety issues to the appropriate personnel
- Adaptable to new work environments and quickly learned new processes and procedures.
Education
Completed Coursework Towards High School Diploma -
Twin Rivers Adult School
North Highlands, CAAssociates - Sociology
American River College
05-2025
Associates - Business Administration
American River College
05-2025
Skills
- Time management
- Problem-solving abilities
- General accounting
- Year-end reporting
- Expense Reporting
- Bill payment
- Invoice Processing
- Data Entry
- HIPPA privacy
- Financial research
- 1099 preparation
- Month-end closing
Languages
Spanish
Bilingual
Timeline
Independent Care Provider / Personal Assistant
Self-employeed
01.2025 - Current
Accounts Payables
Cintas Corporation
01.2019 - 08.2022
Receptionist
Cintas Corporation
01.2018 - 08.2022
Housekeeper
Oakmont Gardens
09.2014 - 04.2016
Completed Coursework Towards High School Diploma -
Twin Rivers Adult School
Associates - Sociology
American River College
Associates - Business Administration
American River College