Rosa Ledesma
Mountain View,CA
Overview
7
7
years of professional experience
Work History
Cook
Aramark
04.2025 - Current
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Stored and rotated food products properly, maintaining freshness.
- Provided excellent customer service by responding promptly to inquiries from guests or other departments.
- Utilized sanitary methods to handle, prepare and serve food.
- Operated industrial ovens, stoves and grills to prepare food.
- Made special dressings and sauces as condiments for sandwiches and salads.
- Prepped items for various cooking methods by seasoning or marinating
Prep Cook/Lead
Eurest, Mountain View
12.2022 - 01.2025
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
- Boosted sales by creating visually appealing displays that showcased the quality and variety of deli products available.
- Improved customer satisfaction by providing exceptional service, product knowledge, and attention to detail.
- Greeted customers at the counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Trained new hires in food handling and safety protocols.
Prep cook
Flagship Services at Facebook, Newark
05.2019 - 12.2022
- Communicated effectively with team members, fostering positive working relationships that improved overall productivity.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
- Used large machines in order to prep large quantities.
- Monitored food quality and freshness throughout the day.
- Verified food met standards for quality and quantity before packaging it.
Receptionist
Reach Fitness, Palo Alto
07.2018 - 12.2018
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Keep the front desk and lobby clean, clutter-free and orderly to present an attractive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Checked members into the gym by scanning badges.
Education
High school diploma -
East Palo Alto Academy
East Palo Alto, CA06.2018
Skills
- Attention to Detail
- Cleaning and Organization
- Customer Service
- Safe Food Handling
- Teamwork and Collaboration
- Cooking
- Food plating and presentation
LANGUAGES
English
Spanish
Timeline
Cook
Aramark
04.2025 - Current
Prep Cook/Lead
Eurest, Mountain View
12.2022 - 01.2025
Prep cook
Flagship Services at Facebook, Newark
05.2019 - 12.2022
Receptionist
Reach Fitness, Palo Alto
07.2018 - 12.2018
High school diploma -
East Palo Alto Academy