Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Rosa Garcia

Rosa Garcia

Summary

Industrial engineering professional based in the service area with more than five+ years of experience and seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Providing the safest and most environmentally sound working environment for its workforce and community.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Logistic Senior Lead

Old Navy
07.2020 - Current
  • Support the Operation manager.
  • Evaluate team productivity at the end the process.
  • Follow-up rules for shipment for adequate preparation of the place.
  • Training for new employees and ensure delivery of program to promote safety in the workplace.
  • Work on for deal tags and markdown process.
  • Self-motivated, with a strong sense of personal responsibility.

Sub-Manager of Operation

Dominican Popular Bank
06.2017 - 01.2020
  • Assist the area division manager with strategic decisions for the implementation of new improvements
  • Provider and support to division managers with initiatives and requirements from the area
  • Supervise the productivity of the departments in charge to improve the performance of team members
  • Representative of the Lean Manufacturing optimization projects of the division
  • Provision and development of reports
  • Direction on all activities related to continuous improvement, regulatory compliance and the provision of a safe and productive work environment
  • Fully support corporate initiatives and philosophies.

Process Analyst

Dominican Popular Bank
03.2016 - 06.2017
  • Creator of an automated statistical report from excel to a software application with the assistance of the technology department.
  • Lead the improvement of the training process on board, developing the knowledge base of the report.
  • Ensure compliance with all related company and governmental regulations.
  • Make recommendations to the operations committee and document corrective and preventive actions to present a report to the area VP.
  • Generate daily report of each department in charge of the division to evaluate and send to each manager productivity, effectiveness and SLA.
  • Participant in the Lean degree project and more bank efficiency
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.

Official Migration Credit Chip

Dominican Popular Bank
10.2014 - 01.2016
  • Participant in the migration of credit cards with a band to credit cards with a chip.
  • Provide support in the quality process of credit cards.
  • Inspect that the printed credit card matches the information provided in the MAP and Siebel software system.
  • Planned and assigned shipments of credit cards to branches.
  • Give support to the call center area locating clients for an effective delivery of their renewed cards.
  • Evaluate through Siebel the claims of the clients for loss, fraud or renewals of their credit cards.
  • Delivered services to customer locations within specific timeframes.
  • Volunteered at local community organizations, providing assistance with day-to-day operations.

Education

Bachelor of Science - Industrial Engineering

University Action Pro Education And Culture (APEC)
Dominican Republic
10.2015

Skills

  • Team Collaboration
  • Staff Supervision
  • Critical Thinking
  • Faster Learner
  • Attention to Detail
  • Interpersonal Communication
  • Lead Follow-Up

Certification

Occupational Health & Safety certificate, Saskatchewan Polytechnic, currently working on it.

Additional Information

English Intermediate

Spanish Native

Timeline

Logistic Senior Lead

Old Navy
07.2020 - Current

Sub-Manager of Operation

Dominican Popular Bank
06.2017 - 01.2020

Process Analyst

Dominican Popular Bank
03.2016 - 06.2017

Official Migration Credit Chip

Dominican Popular Bank
10.2014 - 01.2016

Bachelor of Science - Industrial Engineering

University Action Pro Education And Culture (APEC)

Similar Profiles

CREATE PROFILE
Rosa Garcia