Dynamic customer service representative with proven success at MAXUMUS, enhancing customer satisfaction through active listening and effective complaint handling. Skilled in CRM software and conflict resolution, I consistently improved service response times and operational efficiency, contributing to a positive customer experience in high-pressure environments.
Customer service professional with reputation for high standards and delivering results. Extensive experience in managing customer interactions and resolving issues promptly. Known for excellent team collaboration and adaptability to changing demands, with strong communication and interpersonal skills.
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.