Rosa Flores
Los Angeles,CA
Summary
Detail-oriented Human Resources professional with over 4 years of experience in employee relations, onboarding, and records management. Proven ability to manage high-volume inquiries while maintaining confidentiality and discretion. Strong background in supporting full life-cycle HR operations in diverse, fast-paced environments.
Overview
5
5
years of professional experience
Work History
Education Specialist /Education Program Coordinator
Scoot Education
01.2024 - 11.2025
- Enhanced student learning by coordinating schedules and materials effectively.
- Resolved inquiries through regular communication with students, families, and staff.
- Ensured confidentiality by accurately maintaining student participation and program records.
- Supported program engagement by planning and executing successful workshops and events.
- Demonstrated problem-solving and attention to detail in a fast-paced environment.
Family Engagement Specialist
Barack Obama Charter School
06.2022 - 12.2023
- Strengthened trust and engagement as liaison with families and school leadership.
- Resolved conflicts by documenting concerns and coordinating appropriate meetings.
- Exceeded participation goals by planning and facilitating monthly school events.
- Coordinated PTA meetings and represented the school at regional conventions.
- Enhanced attendance initiatives through home visits and effective data tracking.
- Managed bilingual communications to ensure timely updates for all stakeholders.
Main Office Clerk
Barack Obama Charter School
03.2021 - 06.2022
- Enhanced office communication by serving as primary contact for staff and families.
- Managed inquiries professionally via phone, email, and in-person interactions.
- Ensured compliance by maintaining accurate, confidential electronic records for staff and students.
- Streamlined onboarding processes for new staff, volunteers, and substitutes through effective coordination.
- Supported daily operations with reporting, audits, scheduling, and data entry tasks.
- Exhibited strong multitasking skills while addressing time-sensitive requests and interruptions.
Education
Bachelor of Science - Spanish Community And Culture
University of California, Los Angeles
Los Angeles, CA06.2025
Skills
- Employee Relations Support & Documentation
- HRIS Administration (UltiPro / UKG Pro)
- Employee Onboarding & Intake Processes
- Confidential Records Management
- Employee & Client Inquiries Resolution
- HR Policies, Procedures & Compliance Support
- Event, Program & Benefits-Style Coordination
- Cross-Functional Collaboration
- Microsoft Excel, Word, Outlook, PowerPoint
Additional Qualifications
- Strong interest in employee relations, HR compliance, and workplace policy development
- Proven ability to thrive in fast-paced, constantly changing environments
- Customer-service-driven with excellent interpersonal, verbal, and written communication skills
- Experienced working with diverse populations and employees at all organizational levels
- Local to Hawthorne / Los Angeles area; available for on-site work
Technology & Systems
- UltiPro (UKG Pro)
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Google Workspace
Timeline
Education Specialist /Education Program Coordinator
Scoot Education
01.2024 - 11.2025
Family Engagement Specialist
Barack Obama Charter School
06.2022 - 12.2023
Main Office Clerk
Barack Obama Charter School
03.2021 - 06.2022
Bachelor of Science - Spanish Community And Culture
University of California, Los Angeles