Summary
Overview
Work History
Education
Skills
Languages
References
Community Service
Timeline
74

Rosa Chaves

Langford,BC

Summary

Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

16
16
years of professional experience

Work History

COVID19 Task Force Outreach

Cowichan Housing
06.2021 - 04.2022
  • Responsible for housing vulnerable populations within Cowichan Valley
  • Problem-solving and crisis-defusing with residents
  • Providing access and knowledge to resources
  • Overdose prevention including naloxone administration.
  • Enhanced team performance by implementing strategic planning and goal-setting initiatives.
  • Evaluated team progress regularly, adjusting strategies to stay on track toward objectives.

Vaccinator / Bailer / Fin Clipper

Fuerste Vaccinations
06.2020 - 08.2021
  • Responsible for vaccinating salmon in a timely fashion while checking vaccine levels via changing vaccination bags, lethal checks on fish, and machine maintenance
  • Maintenance includes changing needles, checking vaccine pressures, and hoses regularly
  • Responsible for brailing; using TMS anesthesia and keeping salmon and team on time.
  • Supported company growth by meeting or exceeding monthly production targets through efficient operation of bailer machine.
  • Demonstrated adaptability in learning new technologies and incorporating them into existing processes to improve output quality and efficiency.
  • Improved material processing speed with consistent monitoring of the production line and adjusting bailer settings as needed.
  • Reduced downtime by troubleshooting mechanical issues and performing timely repairs on bailer equipment.

Housekeeping Room Attendant

Poet's Cove Resort And Spa
09.2019 - 01.2020
  • Responsible for cleaning multiple rooms and cottages for new arrivals and stay-overs
  • Laundry.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.

Community Mental Health Worker

Island Health Authority
04.2018 - 04.2019
  • Responsible for medication administration, skills development, and community inclusion for clients.
  • Developed rapport with diverse clientele from varying backgrounds, fostering trust and open communication throughout the therapeutic process.
  • Empowered clients to take control of their mental health by teaching coping strategies and self-management techniques.
  • Contributed to a safe therapeutic environment by adhering to confidentiality standards and ethical guidelines set forth by the profession.
  • Supported clients in crisis situations, providing immediate intervention and connecting them with appropriate resources.

Support Worker

Vectis Support Services / Integra Support Services
03.2013 - 05.2019
  • Independent and collaborative program coordination for individuals
  • One-on-one daily problem-solving and crisis-defusing with clients
  • Behavioral intervention.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.

Cook

Beacon Community Services
10.2012 - 01.2013
  • All cooking for multiple residence and organization of kitchen duties
  • Daily and weekly maintenance of cleaning equipment
  • Ensuring that equipment is properly filled and turned off at night for cooking, beverage, and dishwashing stations
  • Setting tables and serving residents
  • Redirecting and assisting residents.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Rolling Tides Cleaning, Victoria BC— Industrial Cleaner

09.2018 - 08.2020
  • Responsible for deep cleaning military housing.

Nanny

Private Care
  • Responsible for the safety and well-being of children and children that live with Autism
  • Providing basic human needs and companionship.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Private Care

Private Client
05.2012 - 02.2013

Assisting with daily chores and living

  • Providing company and moral support
  • Care for service dog.

Farm Work

  • Handling a variety of animals
  • Feeding, grooming, and sheering
  • Cleaning pastures, stalls, and paddocks.

Hostess, Dishwasher, Line and Prep Cook

The Knockanback Grill
09.2007 - 07.2010
  • All cooking from multiple stations assigned and organization of kitchen duties
  • Daily and weekly maintenance and cleaning of equipment
  • Ensuring that equipment is properly filled and turned off at night for both cooking and dishwashing
  • Organization of server’s stations, balancing clientele flow and bussing
  • Training others
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

The Bay

11.2007 - 05.2008
  • Daily maintenance of the store
  • Clean and organize the store
  • Fast and efficient service of all customers
  • Handling complaints from customers.

Creo - Office Cleaner

01.2006 - 01.2007
  • General office cleaning.

Education

Aquaculture Technician Diploma

Excel Career College
Victoria, BC
04.2021

Mental Health And Addictions

Camosun College
Victoria, BC
04.2012

Skills

  • Empathy: Through personal experience and from studies of the psychosocial rehabilitation model, I have effectively shown compassion and understanding towards others and have gained an award showcasing this
  • Effective Communication: I am confident in using verbal as well as written communications which incorporate using logbooks (written and online), shift debriefing and telecommunication
  • Interpersonal Skills: Through varied work backgrounds, knowledge of different cultures and through personal experience, I have gained an open and accepting mind that is objective and non-judgmental

Languages

English
Understands Portuguese

References

  • Mary Lionas, Cowichan Housing Coordinator, 250-701-5189
  • Chris Hall, General Manager, (250) 629-2100
  • Allie Watters, Manager, alliewatters@gmail.com, (250) 580-7895
  • Sarah Balazs, Registered Nurse, (250) 642-5510

Community Service

  • Volunteer: VIHA- Priory Hospital
  • RCMP Speed force
  • Beacon Hill petting Zoo
  • Vale Vista Horse stables

Timeline

COVID19 Task Force Outreach

Cowichan Housing
06.2021 - 04.2022

Vaccinator / Bailer / Fin Clipper

Fuerste Vaccinations
06.2020 - 08.2021

Housekeeping Room Attendant

Poet's Cove Resort And Spa
09.2019 - 01.2020

Rolling Tides Cleaning, Victoria BC— Industrial Cleaner

09.2018 - 08.2020

Community Mental Health Worker

Island Health Authority
04.2018 - 04.2019

Support Worker

Vectis Support Services / Integra Support Services
03.2013 - 05.2019

Cook

Beacon Community Services
10.2012 - 01.2013

Private Care

Private Client
05.2012 - 02.2013

The Bay

11.2007 - 05.2008

Hostess, Dishwasher, Line and Prep Cook

The Knockanback Grill
09.2007 - 07.2010

Creo - Office Cleaner

01.2006 - 01.2007

Nanny

Private Care

Farm Work

Aquaculture Technician Diploma

Excel Career College

Mental Health And Addictions

Camosun College
Rosa Chaves