Rosa Becerra

Chick-fil-A

Fresno

03.2021 - Current

Provided excellent customer service in fast-paced restaurant environment.
Collaborated with team members to ensure efficient order fulfillment.
Handled cash transactions accurately at the front counter.
Resolved customer inquiries and concerns promptly and professionally.
Supported inventory management by restocking supplies as needed.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Organized and restocked supplies to support operations and team productivity.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Packaged menu items into bags or trays and placed drink orders into carriers.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.