Rosa Argueta
Gerber
Summary
Dynamic Medical Assistant with extensive experience at NAMHS, excelling in patient care and administrative support. Proven ability in insurance verification and appointment scheduling, complemented by strong communication skills. Adept at managing medical records and ensuring HIPAA compliance, consistently enhancing patient satisfaction and operational efficiency. Bilingual, fostering effective interactions with diverse patient populations.
Overview
13
13
years of professional experience
Work History
Medical Assitant/Medical Receptionist
NAMHS
Red Bluff
03.2025 - Current
- Collected patient histories and vital signs for accurate record-keeping.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Provided patient education on treatment plans and medication usage.
- Managed medical records using electronic health record systems securely.
- Communicated effectively with patients to address concerns and inquiries.
- Supported nursing staff with administrative tasks during busy periods.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Processed prior authorization requests for various medical services and procedures.
- Communicated with healthcare providers to gather necessary documentation for approvals.
- Reviewed patient medical records to determine eligibility and compliance with guidelines.
- Collaborated with insurance companies to resolve authorization issues efficiently.
- Maintained accurate documentation of all communications and decisions regarding authorizations.
Medical Assistant
Enloe Regional Medical Center/Hematology Oncology/Comprehensive Breast
Chico
03.2021 - 03.2025
- Customer Service, answering multiple phone lines, faxing
- Rooming patients, cleaning rooms, phlebotomy, peer to peers
- Scheduling, placing orders
- Processing referrals, triaging calls
- Patient information intake, email, 35 wpm, Word, Excel, Outlook
- HIPPA, OSHA, BLS
Supervisor
Allergy Associates
Chico
01.2019 - 03.2020
- Rooming patients, cleaning rooms, injections, placing test
- Medical History intake, medication refills, prior authorizations
- Customer Service, answering phones, faxing
- Schedules, ordering inventory
Medical Assistant
Allergy Associates
Chico
02.2018 - 01.2019
- Rooming patients, cleaning rooms, injections, placing test
- Medical History intake, medication refills, prior authorizations
- Customer Service, answering phones, faxing
- Schedules, ordering inventory
Medical Assistant
Anderson Associates
Chico
12.2017 - 02.2018
- Rooming patients, cleaning rooms, injections, placing test
- Medical History intake, medication refills, prior authorizations
- Customer Service, answering phones, faxing
Medical Assistant
Lassen Medical Clinic
Red Bluff
12.2014 - 11.2017
- Rooming patient, cleaning rooms, sterile field, injections
- Medical History intake, medication refills, prior authorizations
- Customer Service, answering phones, faxing
Medical Assistant
Aron’s Chiropractic
Red Bluff
03.2013 - 12.2014
- Rooming patients, cleaning rooms
- Medical History intake
- Customer service, answering phones, faxing, scheduling appointments
Education
Medical Assistant Program -
Institute Of Technology
Redding01.2013
General -
Red Bluff High School District
Red Bluff06.2007
Skills
- Customer service
- Computer literacy
- Time management
- Microsoft excel
- Microsoft word
- Leadership
- Bilingual
- Communication skills
- Phone Etiquette
- Multi-Line Phone System
- Insurance verification
- Claim processing
- Prior authorization
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Attention to detail
- Team collaboration
- Prior authorization process
- Medical terminology knowledge
- Patient confidentiality compliance
- Data entry
- Patient referrals
- Workflow management
- Medical appeals handling
- Patient scheduling
Languages
Spanish
Professional
Timeline
Medical Assitant/Medical Receptionist
NAMHS
03.2025 - Current
Medical Assistant
Enloe Regional Medical Center/Hematology Oncology/Comprehensive Breast
03.2021 - 03.2025
Supervisor
Allergy Associates
01.2019 - 03.2020
Medical Assistant
Allergy Associates
02.2018 - 01.2019
Medical Assistant
Anderson Associates
12.2017 - 02.2018
Medical Assistant
Lassen Medical Clinic
12.2014 - 11.2017
Medical Assistant
Aron’s Chiropractic
03.2013 - 12.2014
Medical Assistant Program -
Institute Of Technology
General -
Red Bluff High School District