Detail-oriented professional with experience in customer service and cash handling. Skilled in resolving conflicts and processing transactions efficiently. Committed to enhancing guest satisfaction through effective communication and attention to detail.
Overview
1
1
year of professional experience
Work History
Slot Clerk
Tachi Palace Hotel & Casino
lemoore
02.2025 - 11.2025
Managed guest inquiries and resolved issues promptly and professionally.
Handled cash transactions and balanced cash drawer at the end of shifts.
Communicated with customers and employees to answer questions or explain information.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Performed data entry tasks to update customer accounts records.
Verified accuracy of all paperwork prior to submission for processing.
Operated cash register to process cash, check, and credit card transactions.
Processed payments, refunds, and exchanges accurately and efficiently.