Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ros Clarke

Toronto

Summary

Accomplished Sr. Business Analyst at TD Bank Group, adept in business process improvement and data analysis. Excelled in automating tasks, enhancing efficiency, and mentoring teams for optimal performance. Skilled in problem-solving and effective communication, significantly improved reporting accuracy and stakeholder satisfaction.

Overview

8
8
years of professional experience

Work History

Sr. Business Analyst, Executive Reporting

TD Bank Group
07.2019 - Current
  • Prioritized tasks and delivered the P&T Balanced Scorecard within monthly and quarterly target deadlines to all stakeholders, including contributions to Exec Scorecards and OSFI Regulators
  • Identified inefficiencies in repetitive tasks and implemented effective process documentation and automation improving efficiencies resulting in increased time management
  • Identified data inaccuracies and created validation tools to improve and eliminate data errors
  • Mentored and trained new team members, including training guide creation to ensure growth, stability and espertise acros the team

Business Analyst, Invoice Management Team

TD Bank Group
07.2017 - 07.2019
  • Completed invoice audit and submission tasks while managing risk accordingly, with a focus on specialized invoicing and QA validations
  • Developed and created a comprehensive Invoicing Process Guide to mitigate risk and implement a structured and optimized workflow approval process
  • Mentored and trained new team members and Co-Op students ensuring growth, stability and expertise across the team

Business Analyst, Governance (Signing Party)

TD Bank Group
07.2016 - 07.2017
  • Provided Governance required tools and guidance to project teams to ensure availability and accessibility for a successful Signing Party submission
  • Actively onboarded multiple LOB's to the ERR tool and hosted training sessions and collaborated with the SSG team to complete the engagement and final launch of the ERR tool.
  • Developed the ERR Scorecard to identify issues and the gaps driving the issues. Provided a weekly results report with recommended solutions to remediate and resolve the identified issues.

Education

Bachelor of Arts - Music

University of Toronto
Toronto, ON
04-1997

Skills

  • Business analysis
  • Problem-solving
  • Business process development & improvement
  • Reporting and documentation
  • Data analysis
  • KPI tracking
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication
  • Decision-making

Timeline

Sr. Business Analyst, Executive Reporting

TD Bank Group
07.2019 - Current

Business Analyst, Invoice Management Team

TD Bank Group
07.2017 - 07.2019

Business Analyst, Governance (Signing Party)

TD Bank Group
07.2016 - 07.2017

Bachelor of Arts - Music

University of Toronto
Ros Clarke