Results-driven leader with extensive experience in managing operations and client relationships within the restoration industry. Expertise in scheduling coordination and eco-friendly practices, ensuring compliance with regulations while upholding high service standards.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
Parke mobile car wash
Surrey, British Columbia
2025 - Current
Coordinated scheduling to ensure timely service delivery and client satisfaction.
Maintained equipment and supplies for efficient mobile car wash operations.
Developed relationships with clients to foster repeat business and referrals.
Implemented quality control measures to uphold high service standards consistently.
Promoted eco-friendly cleaning products and practices within the company operations.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Division manager
Belfor property restoration
Burnaby, British Columbia
05.1990 - 03.2025
Coordinated with clients to assess restoration needs and expectations.
Managed budget allocation for resources and materials in restoration efforts.
Trained staff on safety protocols and best practices in restoration services.
Oversaw quality control measures to ensure compliance with industry standards.
Fostered relationships with vendors to secure necessary supplies for projects.
Conducted regular site inspections to monitor progress and address challenges.
Managed and facilitated project team meetings to resolve issues and challenges impeding progress of transformation projects.
Managed a team of 15+ staff members in the division, providing guidance and direction on day-to-day activities.
Collaborated with other departments and divisions to coordinate activities related to projects or initiatives across the organization.
Created and maintained budget for departmental operations, including personnel costs, materials, equipment and supplies.
Resolved customer service issues escalated from lower levels of management or staff.