Rory Mitchell

• In May 2024, I collaborated with my team lead and six colleagues to pilot a new training program called Sales Force. This initiative involved designing and testing schedule model training programs before implementing them across our larger team of 132 members.
• In my daily role, I focus on maintaining exceptional guest experiences and consistently meeting and exceeding personal quality and efficiency targets. My key responsibilities include delivering high-quality service with urgency, ensuring guest satisfaction, and driving operational excellence.
• In Q3, I joined the Farm Team to support the onboarding of new educators, utilizing a strategic coaching approach rooted in the science of feeling. This involved enhancing sales techniques and improving guest communication to ensure successful integration into the team.

As a certified coach specializing in performance-based scenarios, I empower clients to discover and unlock their unique strengths and natural abilities, fostering an adaptive mindset. By leveraging psychological principles, I guide clients through various stages of personal development, from self-awareness to self-actualization.

Through an intensive assessment program, I received mentorship and training from Dr. Eric Thomas and his team, further enhancing my coaching expertise. I create a safe and supportive space where clients feel comfortable sharing their stories, feelings, and experiences, without judgment. By identifying key areas for improvement in clients' lifestyle choices, I provide personalized strategies to help them achieve meaningful growth and long-term success.

• Over the past seven years, I have established myself as a successful podcaster, focusing on facilitating mindset development and self-improvement Through my podcast, I have fostered key relationships in networking and business, leveraging my ability to connect with diverse people.

audiences and industry leaders

• My creative approach includes crafting open-ended questions that encourage deep, meaningful conversations, allowing my guests

to share their insights and experiences

• This has not only enriched my listeners' understanding but also continually expanded my own knowledge and professional network

• My talents have now surfaced to creating a platform on Youtube and managing my own channel.

• Worked with guests by providing technical product education, mentoring staff on fabric alignment, and identifying optimal solutions to influence guest decisions in production.
• During the 2021 holiday season, facilitated coaching and mentoring of new hires, focusing on procedural training, cash handling, and maintaining dynamic floor coverage.
• Additionally, I connected with both new and seasoned staff to ensure seamless integration and enhanced performance.
• Identified ways to improve efficiency in operations, and implemented process changes.

• I am responsible for delivering a world-class guest experience by managing daily timelines, and ensuring personal quality and efficiency targets are met.
• This includes tracking packages, updating shipping information, and placing orders to create a frictionless environment for guests.
• My commitment to high-quality service and a sense of urgency ensures that guests receive timely and accurate assistance, enhancing their overall experience.

• In a high-paced performance center, I specialize in coaching athletes and clients through mindset development and self-belief, serving as a personal trainer and boot camp instructor.
• I deliver outstanding results in leadership and accountability, managing 15 to 30 individuals promptly and effectively.
• I create customized programs tailored for students, adults, and varsity athletes, focusing on weight loss journeys and fitness accountability.
• My approach consistently exceeds expectations, helping clients achieve and surpass their goals in goal-oriented scenarios.
• Through dedicated coaching and personalized support, I empower clients to reach their full potential and maintain long-term success.

• Worked with customer services, built relationships with peers, and was highly driven in sales and marketing offers.
• Targeting the best solution in a high-impact, fast-paced environment.
• Operating opening and closing duties as a key holder, which involved cash counting and balancing tills, along with providing closing and opening information for staff.
• Operations of the key holder to help open and close the store.