Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rorey Hill

Hagersville,ON

Summary

Dynamic small business owner with a proven track record at Green Dreams Dispensary, excelling in customer service and strategic planning. Enhanced revenue through effective marketing and relationship building, while implementing cost-saving measures. Skilled in opportunity identification and team collaboration, consistently exceeding customer expectations and driving business growth.

Overview

18
18
years of professional experience

Work History

Small Business Owner

Green Dreams Dispensary
Six Nations, Ontario
01.2019 - 11.2021
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Implemented cost-saving measures without compromising on product or service quality.

Construction Worker

Liuna Local 837
Hamilton, ON
03.2018 - 12.2019
  • Maintained clean and organized job sites, contributing to a safe working environment for all.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Implemented safety protocols, significantly reducing workplace accidents.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Home Renovator

Private Contracting
Brantford, ON
03.2014 - 10.2017

Conducted demolition and cleanup activities.

Performed comprehensive roofing maintenance.

Executed drywall installation and repair tasks.

Factory Production Worker

Private Employeer
Six Nations, ON
07.2006 - 07.2010
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated Number machines proficiently and in compliance to safety standards.
  • Enhanced production efficiency by operating various machinery and equipment in a timely manner.
  • Performed preventive maintenance on machines and equipment, prolonging their lifespan and minimizing downtime.
  • Optimized workflow processes by analyzing current methods and recommending improvements for increased efficiency.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Oversaw loading and unloading of packages in warehouse.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.

Factory Production Worker

Grand River Enterprises
Six Nations, ON
02.2004 - 12.2006

Acquired knowledge in tobacco product production.

Processed and prepared tobacco for cigarette manufacturing.

Performed routine cleaning and maintenance on machines and equipment daily.

Supervised and logged daily operations within department.

Utilized heavy machinery to streamline material handling processes.

Education

High School -

Grand Erie Learning Alternative
Brantford, ON

Skills

  • Small business operations
  • Planning and execution
  • Strategic planning
  • Opportunity identification
  • Customer service
  • Relationship building
  • Product promotion
  • Direct sales
  • Team collaboration
  • Worksite safety
  • Punctual and dependable

Languages

English
Native or Bilingual

Timeline

Small Business Owner

Green Dreams Dispensary
01.2019 - 11.2021

Construction Worker

Liuna Local 837
03.2018 - 12.2019

Home Renovator

Private Contracting
03.2014 - 10.2017

Factory Production Worker

Private Employeer
07.2006 - 07.2010

Factory Production Worker

Grand River Enterprises
02.2004 - 12.2006

High School -

Grand Erie Learning Alternative
Rorey Hill