Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Ropafadzo Millicent Ruzvidzo

Nanaimo,BC

Summary

Dedicated professional with a proven track record at Holiday Inn, excelling in eco-friendly cleaning and customer-oriented service. Recognized for exceptional attention to detail and effective communication, I consistently maintained high hygiene standards while fostering a supportive environment. My problem-solving skills and teamwork contributed to seamless operations and client satisfaction.

Overview

1
1
year of professional experience

Work History

Housekeeper

Holiday INN
Harare, Harare
02.2024 - 02.2025
  • Cleaned and sanitized guest rooms daily, including bathrooms, bedrooms, and living areas, ensuring a high standard of hygiene and comfort
  • Changed bed linens, replaced towels, and restocked amenities such as toiletries and beverages according to hotel standards
  • Performed laundry duties, including washing, drying, and folding linens and guest clothing upon request
  • Maintained cleaning equipment and followed safety and sanitation protocols at all times
  • Earned multiple accreditations for exceptional cleanliness, attention to detail, and consistent performance
  • Reported maintenance issues promptly to support efficient operations.
  • Organized housekeeping carts for quick access to cleaning supplies.
  • Collaborated with team members to coordinate cleaning schedules effectively.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Caregiver

AFM In Zimbabwe -Community Care and Feeding Scheme
Harare, Harare
10.2023 - 01.2024

Assisted elderly or disabled individuals with daily living activities, such as bathing, dressing, and meal preparation.

  • Provided companionship and emotional support to clients.
  • Administered medication under supervision, and monitored health conditions.
  • Helped with mobility, physical exercises, and housekeeping tasks.
  • Communicated with family members about the client's needs and progress.
  • Maintained a clean, safe, and supportive home environment.
  • Developed patience, empathy, and strong communication skills through hands-on care.
  • Ensured consistency and punctuality in the daily caregiving routine.
  • Maintained a safe and clean environment for clients at all times.
  • Collaborated with healthcare teams to ensure effective care delivery for clients.
  • Supported bathing, dressing and personal care needs.

Education

Bachelor of Science - Computer Science

Vancouver Island University
Nanaimo, BC
05-2029

Skills

  • Problem solving
  • Customer-oriented
  • Effective communication
  • Team collaboration
  • Eco-friendly cleaning
  • English language fluency
  • Chemical handling
  • Excellent oral and written communication

Languages

English
Professional

Affiliations

  • Volunteering
  • Fitness & Walking

Accomplishments

  • Earned Guest or Management Recognition
    Received positive feedback and praise from hotel guests and supervisors for exceptional room cleanliness and attention to detail
  • Maintained or Improved Room Cleanliness Standards
    Helped maintain a 95%+ room inspection score over a 6-month period through consistent adherence to cleaning protocols

Timeline

Housekeeper

Holiday INN
02.2024 - 02.2025

Caregiver

AFM In Zimbabwe -Community Care and Feeding Scheme
10.2023 - 01.2024

Bachelor of Science - Computer Science

Vancouver Island University
Ropafadzo Millicent Ruzvidzo