Roosha Joshi
Toronto,Canada
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Social Media Marketing Intern
Dramaway
Toronto, Ontario
05.2024 - 06.2024
- Collaborated with design team to create visuals that enhance brand identity.
- Managed customer service inquiries through social media platforms in a timely manner.
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Scheduled content for publication on social media at ideal times.
- Created content calendars to ensure regular posts across all channels.
- Created engaging visuals for use in social posts, such as infographics, videos, GIFs.
Documentation Officer
Keystone Global Network
Kathmandu, Nepal
06.2021 - 06.2022
- Provided assistance in responding to customer inquiries regarding specific documentation issues.
- Organized document filing systems according to company standards.
- Scanned physical copies of documents into electronic formats for storage purposes.
- Reviewed and updated existing documentation to ensure accuracy and compliance with regulations.
- Managed the archiving process for obsolete or outdated documents.
- Ensured timely delivery of documents by managing workflow processes and deadlines.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and selected employees to fill vacant roles.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
Post-Graduate Certificate - Social Media Marketing
Seneca College
Markham, ON04-2024
Post-Graduate Certificate - Human Resources Management
Seneca College of Applied Arts And Technology
York, ON04-2023
Skills
- Campaign tracking
- User engagement
- Content scheduling
- Canva
- Microsoft Suite
- Later
- Presentation
- Mailchimp
- Social media posting
Languages
English
Professional
Hindi
Full Professional
French
Elementary
Nepali
Native/ Bilingual
References
References available upon request.
Timeline
Social Media Marketing Intern
Dramaway
05.2024 - 06.2024
Documentation Officer
Keystone Global Network
06.2021 - 06.2022
Post-Graduate Certificate - Social Media Marketing
Seneca College
Post-Graduate Certificate - Human Resources Management
Seneca College of Applied Arts And Technology
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