Roopneet Kaur
Brampton,Canada
Summary
To make use of my interpersonal skills to achieve of a company that focuses on the customer satisfaction and customer experience. Highly adaptable and motivated professional with a diverse skill set and a proven track record of excelling in various roles. Committed to delivering exceptional results through a combination of creativity, analytical thinking, and effective communication.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Pharmasave Bramcenter Pharmacy
06.2024 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Supported operations with filing, copying and faxing.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Pharmacy Assistant
Allwell Pharmacy
10.2023 - 12.2024
- Greeting and assisting customers, answering phone calls, and addressing inquiries or concerns
- Maintaining inventory levels by ordering, stocking, and rotating medications and supplies
- Compounding medications under the supervision of a pharmacist, following proper procedures and protocols
- Performing administrative tasks such as filing, organizing paperwork, and maintaining patient records
Bartender
Nirvana Restaurant
08.2022 - 02.2024
- Provided exceptional customer service by engaging with guests, taking drink orders, and delivering a memorable bar experience
- Demonstrated proficiency in using bar tools, equipment, and techniques to craft consistent and visually appealing beverages
Pharmacy Assistant (Volunteer)
Vital Rx Pharmacy
07.2023 - 10.2023
- Assisting pharmacists in preparing prescription medications by counting, measuring, and packaging them accurately
- Labeling prescription containers with the necessary information, including dosage instructions and warnings
- Ensuring that medications are dispensed safely and in compliance with legal and ethical standards
- Familiar with Kroll System
Warehouse Associate
Give & Go
07.2022 - 09.2022
- Produced a wide range of high-quality baked goods, including bread, pastries, cakes, and specialty items, consistently meeting quality and flavor standards
Deli Clerk
Fortinos
06.2022 - 07.2022
- Demonstrated exceptional customer service by providing personalized assistance and recommendations to customers at the deli counter
Pharmacist
Fortis Hospital
10.2021 - 03.2022
- Dispensed prescription medications accurately and efficiently, ensuring compliance with legal requirements
- Advised patients on proper medication administration, potential side effects, and over-the-counter options
- Managed inventory, monitored stock levels, and coordinated medication orders to maintain availability
Quality Assurance
Nectar LifeScience Ltd
06.2020 - 07.2020
- Led quality assurance initiatives, ensuring compliance with regulatory standards and industry best practices
- Developed, implemented, and maintained quality control processes and procedures
- Conducted thorough audits of manufacturing processes, product components, and documentation to identify deviations and areas for improvement
Education
Project Management
Fleming College
Toronto05-2023
International Business Management -
Niagara College
12.2022
Bachelors of Pharmacy -
Punjab Technical University
03.2020
Skills
- Adaptability
- Collaborative
- Time Management
- Problem Solving
- Medication dispensing
- Supply management
- Resolving complaints
- Answering customer questions
- Customer relationship management
Languages
English
Punjabi
Hindi
Hobbies and Interests
- Music
- Reading
- Basketball
- Chemistry
- Tracking
Timeline
Pharmacy Assistant
Pharmasave Bramcenter Pharmacy
06.2024 - Current
Pharmacy Assistant
Allwell Pharmacy
10.2023 - 12.2024
Pharmacy Assistant (Volunteer)
Vital Rx Pharmacy
07.2023 - 10.2023
Bartender
Nirvana Restaurant
08.2022 - 02.2024
Warehouse Associate
Give & Go
07.2022 - 09.2022
Deli Clerk
Fortinos
06.2022 - 07.2022
Pharmacist
Fortis Hospital
10.2021 - 03.2022
Quality Assurance
Nectar LifeScience Ltd
06.2020 - 07.2020
International Business Management -
Niagara College
Bachelors of Pharmacy -
Punjab Technical University
Project Management
Fleming College
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