Roopesh Kumar Natoo

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
• Resolved customer complaints involving food or beverage quality and service.
• Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
• Maintained highest standards for beverage quality and service.

Maximized customer service by training staff, overseeing operations, and resolving issues.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.